Automotive Sales Consultant/Customer Service
Job description
· Customer Service
o Put customer first in every transaction; go above and beyond to WOW the customer
o Maintain “YES COMPANY” atmosphere – find ways to say yes to customers and ensure they leave satisfied
o Follow Meineke procedures for welcoming customers & checking them in for service, gathering information, explaining the inspection process, and collecting signed work orders before any work is done
o Follow Meineke procedures for educating customers on inspection results for their vehicles, communicating the benefits and value of any needed work, answering any questions, and performing any needed repairs
o Follow Meineke procedures for checking out customers – reviewing any work done, seeking feedback, scheduling follow up, informing customer of CSI program, etc.
o Proactively communicate with customers throughout their visits to the center. Keep them informed, manage issues as they arise.
o Maintain a 90% email collection rate
Job Types: Full-time, Part-time
Pay: $28,253.00 - $67,716.00 per year
Benefits:
- Flexible schedule
- Paid time off
Schedule:
- Day shift
Supplemental pay types:
- Bonus pay
- Commission pay
Experience:
- Phone etiquette: 1 year (Preferred)
- Sales support: 1 year (Preferred)
Work Location: One location
www.colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, www.colinoncars.com is the ideal place to find your next job.