Job description

Join a growing organization where you have room to grow! Innovation, process focused, and providing great Resident experiences is what ENCORE Management is all about. New construction single family homes management is our niche and we are leading the charge in how we meet the needs of this growing market. Come grow with us!

The Associate Leasing Manager’s core responsibility is to drive occupancy through managing and coaching Leasing Agents, managing the approval process, and ensuring that the move in process is efficient, effective, and committed to proving great service. The Leasing Manager will develop agent relationships while finding innovative ways to capture, nurture, and close leads to convert into sales. While focusing on the customer, the Leasing Manager will manage the prospect journey until they are converted into Residents.

Key Responsibilities include:

Manage Leasing Team to ensure the market meets and exceeds the monthly occupancy targets Coach team on how to successfully:

• Ensure that leads are nurtured.
• Utilize innovative ways to increase lead volume for agents.
• Turns leads/home showings into rentals
• Understand the market service areas, changes,
• Manages all leasing functions, including but not limited to all activities of the Leasing Agents in the market
• Manages time homes are on market through:
• Active managing and coaching of Leasing Agents
• Evaluating traffic of homes and if they generate enough leads
• Identifying opportunities that were missed from pre-inspection – making sure what is being promoted
• Evaluate and identify opportunities missed in pre-marketing
• Work closely with marketing, training and pricing teams to coordinate best execution for each asset
• Intimate knowledge of school districts, homes for rent, crime activity and other expert marketing data
• Evaluating market trends and making rent recommendations
• Develops relationships with local real estate agent and broker community and manages all communication with external leasing agents regarding Company policy, procedure, qualifications and expectations Assists in creation and circulation of weekly, monthly, quarterly and annual reporting

Human Resource Management responsibilities include:

• Provides supervision of staff, set goals and holds people accountable for results
• Coordinates activities to maximize the efficiency of all processes
• Develops team and is focused on succession plan within group
• Ensures that all training requirements are completed timely
• Ensures that employees all have goals and receive regular feedback on their performance
• Provides performance management of personnel including, reviews, corrective action, mentoring, training, development plans and performance improvement plans

Key Responsibilities/Processes Key Activities Leasing Agents Assignment

• Assign homes to leasing Agents based on territory assignment and active vacant home (no more than 30 homes per Leasing Agents)

Leasing Agents Management

• Manage the success of Leasing Agents
• Conduct 1:1s with Leasing Agents. Provide coaching and guidance in support of lead follow up (from Lead Intelligence), home showing success to include conversation skills, qualifications skills and closing skills.

Application Processing

• The Associate Leasing Manager is responsible for reviewing and approving all leasing applications.
• Ensure that the approval process is followed and managed appropriately.
• Manage the Leasing Coordinator's activities and ensure that KPI's are followed and met in accordance with the organization's policies.

Pre-Marketing

• Support Pre-Marketing as needed by reviewing descriptions and providing unique attributes for each home/neighborhood
• Ensure homes are listed and active on website and syndicated partners at the time notice is given.

Pre-leasing activities

• Responsible for Pre-Leasing homes before they are available for home showing.
• Coach Leasing Agents on overcoming objective with leasing homes.

Lead Capture and Initial Contact

• Accountable for following up with leads and scheduling appointments for homes not assigned to a Leasing Specialist

Home Showing

• When required due to demand show homes to potential prospects
• Understand the prospect needs and identify homes to match those needs

Abilities:

• Strong organizational skills and attention to detail
• Ability to foster teamwork and mutual respect throughout the company
• Ability to interact productively in person and through technology with co-workers, team members, management and other company personnel on a daily basis to accomplish duties and responsibilities
• Flexible work schedule, including evenings and weekends, depending on business needs

Knowledge:

• Computer literacy: ability to comfortably navigate new technology and work in MS Office
• Previous use of Property Management systems is a plus
• Bi-lingual a plus
• Must have a valid Driver’s License
• GA Real Estate License desired (required within 6 months of hire)

This brief summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.

Benefits & Perks

• Competitive Compensation
• Health Benefits: Medical, Dental, Vision & Prescription Drug Coverage
• Paid Vacation, Sick Days & Company Holidays
• Career Advancement Opportunities
• Excellent Team Atmosphere
• Free Parking
• Weekly Company Sponsored Lunch
• Unlimited Premium Coffee and Tea Beverages

Job Type: Full-time

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Schedule:

• Monday to Friday
• On call

Supplemental pay types:

• Bonus pay
• Commission pay

COVID-19 considerations:
All Residents are required to wear masks. Our physical office is closed to the public.

Application Question(s):

• What are your salary expectations? Please refer to the job posting for the salary range. Expected salaries above the range will not be considered.)
• If you do not have your Real Estate License, are you willing to get your RE license within 6 months?

Education:

• High school or equivalent (Preferred)

Experience:

• Property Management: 2 years (Required)

License/Certification:

• Driver's License (Required)
• GA Real Estate Salesperson/Broker's License (Preferred)

Work Location: One location

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