Position Summary

Pinehurst Medical Clinic is seeking an Associate Director to lead our Cardiology section. The role will have responsibility for the offices in Sanford and Pinehurst. This position plays a key role in patient care working with our providers in providing the best in patient care by directing, planning, organizing, and managing the operations of the Cardiology section. This is a full-time, day-shift position and does not require weekend or holiday hours.

Essential Functions and Responsibilities

• Provides leadership and direction to the Practice Manager/Supervisors for the day-to-day operations of the Cardiology practices, problems related to staffing, and utilization of facilities, equipment, and supplies.
• Solicits input from staff on program development and problem-solving
• Analyze Cardiology financials/trending to identify and implement cost-effective operations
• Reviews and implements Cardiology operating policies and procedures in accordance with the policies and procedures of the organization and the requirement of outside regulatory agencies.
• Ensures that open, professional communication is maintained with providers and staff on a routine basis. Involves providers on issues that affect the clinic as appropriate.
• Oversees the management of provider, staff, and patient relations, addressing complaints and resolving problems.
• Develops and administer a staffing plan with the assistance of practice managers/supervisors that will allow the clinic to operate in an efficient, cost-effective manner.
• Participates in the development and implementation of Cardiology departmental policies and procedures.
• Establishes staffing performance standards of quality and productivity. Provides ongoing feedback to staff regarding the status of these goals and provides direction in resolving variances.
• Provides guidance to supervisors and practice managers on issues regarding staff selection, compensation, corrective action, and grievances.
• Resolves any medical-administrative problems and keeps lines of communication open with staff to ensure high employee morale and a professional clinic atmosphere.
• Participates in professional development activities to remain current with healthcare trends and practices.
• Conducts office meetings on a regular basis and encourages staff participation.
• Prepares reports and manages assigned projects.
• Coordinate operational projects as determined by Director
• Functions as a front-line administrative member as needed
• Performs other duties as assigned.

Qualifications

Education (Including Licenses and Certifications):

• Bachelor’s Degree in Health, Business Administration, Nursing or a related field or an Associate’s Degree with five (5) or more years as a practice manager required. MHA or MBA, or Master's in a relevant field is required.

Experience:

• Five (5) plus year's experience leading multisite physician practices high desired.