The Associate Director of International Programs will provide management and oversight for delivering new educational programs offered by the division to students outside the United States. The Associate Director will have primary responsibility for engaging with partner institutions both inside and outside the US in delivery of classes and support of students, and supporting student success through direct engagement with appropriate academic and administrative divisions at Mercy College. Partner institutions may include accredited and non-accredited academic providers as well as online program managers representing Mercy College interests in defined geographic areas. The Associate Director will coordinate with Mercy College faculty, enrollment management, student affairs, registration, and academic affairs divisions, to insure appropriate oversight of partner programs and compliance with all state and regional accreditation requirements.

The ideal candidate Associate Director of International Programs will be a consummate team player, with experience in working with international educational offerings of non-credit and/or credit-bearing academic programming, and familiarity with US regulations regarding international students. The person must be flexible, take an active interest in all aspects of the project and role, and be able to work independently as well as under close supervision. Occasional international travel may be required. Rapid growth of partnerships and students enrollments in the international arena may lead to significant professional advancement and supervisory responsibilities.

A. Administrative/Technical/Service

• Program Management
  
  • Directly supervises program managers who have direct responsibility for individual subject areas
  • Collaborates with the VP to execute new program areas
  • Assesses program efficacy for both marketability and performance
  • Manages regular program team meetings for both internal and external stakeholders
  • Identifies opportunities for program expansion
  • Supports academic and administrative development and implementation of all programs
  • Administers program budgets in consultation with the VP/GM
  • Monitors and records program participation and results for individual program initiatives
  • Works with internal and external evaluators as required, shares results with staff and supervisor, and responds to recommendations for improvement.
  • Engages directly with students as necessary to support academic success and appropriate utilization of Mercy College resources
  • Communicates directly with Mercy College faculty and partner organizations to ensure appropriate academic oversight of students and programs
• Marketing/Recruitment
  
  • In conjunction with the College’s marketing office, coordinates marketing and recruitment activities for new international, programs, liaising with both internal and external marketing teams, and aligning overall strategies with market research.
  • Ensures that marketing professionals are well-versed in the curricular details and professional outcomes tied to new programs.
• 
  General Operational Oversight
  
  • Supports subject matter experts, both internal and external, delivering new programs
  • Engages in a process of continuous operational improvement, incorporating real-time feedback into decisions for program support and implementation.
  • Develops, implements, and manages internal, project processes to ensure compliance with relevant College and regulatory rules and regulations, including as relate to eligibility, purchasing, equipment inventory, documentation, etc.
• 
  Collaboration with Partners
  
  • Builds and maintains key relationships with external partners
  • Works with faculty, staff, and key personnel to keep programs on track and meet deliverables
  • Collaborates with other Mercy staff and faculty as necessary

Performs other duties or contributes to other projects as assigned.

EDUCATION REQUIRED

• Doctorate degree preferred; Master’s degree or equivalent work experience required.

EXPERIENCES OR SKILLS REQUIRED

• Three years of program management experience in international education, online education, or continuing education environments
• Demonstrated understanding of international study requirements including visa application processes and CPT/OPT
• Demonstrated project management experience
• Experience in higher education or online program management (OPM), especially regarding issues related to program development and implementation
• Solid research and information gathering skills.
• Track record of high professional ethical standards and integrity.
• Ability to perform multiple tasks with a high level of accuracy, confidentiality, and attention to detail.
• Strong administrative and IT skills
• Available to work evenings and weekends as needed.
• Foreign language abilities desirable
• Knowledge of educational opportunities in developing nations desirable.

Mercy College is an equal opportunity employer. Mercy College actively engages in recruiting a diverse workforce and student body that includes members of historically underrepresented groups, and strives to build and sustain a welcoming and supportive campus community. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ethnicity, creed, religion, marital status, sex, sexual orientation, gender, gender identity, pregnancy, genetic information, disability, or protected veteran status.

The posted salary range for this position is based on several legitimate, non-discriminatory factors set by the company. The College is committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, or local pay equity laws.

Mercy College strives to provide employees and their families with a comprehensive and valuable benefits package. We offer high-quality health care plans, retirement benefits, tuition discounts, flexible spending, and much more.

Health Insurance:
Aetna: Aetna Elect Choice HDHP, Aetna Elect Choice EPO (In-network), Aetna Managed Choice POS (Out-of-network)
Emblem Health (UAW Union employees only): HMO (In-network)

Dental Insurance:
Aetna: Aetna DMO (In-network), Aetna PPO (Out-of-network)

Vision Insurance:
Aetna

Paid Time Off:
Mercy College provides generous leave benefits to its employees.

Disabilities & Workers Compensation Insurance:
Coverage in accordance with New York State regulations

Life Insurance:
Long-Term Disability: The Hartford
Short-Term Disability: The Hartford

Flexible Spending Account (FSA):
Ameriflex

Retirement Benefits:
TIAA
The Mercy College Retirement Plan is comprised of two components:
Deferred Compensation Plan
All eligible employees may contribute to the Deferred Compensation Plan on a pre-tax basis upon joining the College.
Defined Contribution Plan
Eligible employees are enrolled in the Defined Contribution Plan after two (2) years of full-time employment at Mercy College and receive a semi-monthly contribution from the College, based on age and salary. If an employee is under age 36, they will receive a contribution of 3.3% of their annual salary each pay period. If an employee is age 36 or older, they will receive a contribution of 9% of their annual salary each pay period.
If employed full-time for two (2) or more consecutive years by another institution(s) of higher education (college or university), without an intervening break in service within the last twelve (12) months prior to employment before joining Mercy College, please submit a waiting period waiver form to Office of Human Resources. The Defined Contribution will begin as of the first day of the month following receipt of the completed waiver form.

Remote Work:
Mercy College recognizes the important role that workplace flexibility can play in an employee’s ability to manage work-life balance.
Learn more about our remote work policy here.

Tuition Remission: Staff & Faculty
Mercy College provides a competitive education to students and extends that formal education opportunity to employees, and their spouses/domestic partners, and dependents at a reduced tuition rate through this Tuition Remission Benefits Policy for Mercy College Employees.
Learn more about our tuition remission here.

Tuition Exchange:
We are a member of the Tuition Exchange Program. Employees are eligible to apply for the Tuition Exchange Program after completing two (2) consecutive years of full-time employment.

Employee Assistance Program:
Compsych

Voluntary Benefits:
Allstate Identity Protection
LegalEase
Liberty Mutual Auto & Homeowners
Nationwide Pet Insurance
PlumBenefits
ScriptSave
Working Advantage

Note: The above describes a brief summary of benefits and is subject to change.

Click here to learn more about our health and welfare benefits in detail (Download PDF reader)