SUMMARY

Oversee and manage operations of the Care Management Partners of Ulster County Health Home and all related grants and activities including ensuring compliance with state requirements, completion of project deliverables, collection of project data, coordination of staff activities related to this program.

REQUIREMENTS

• Manages relationship with all Care Management Agencies in the Network; seeks and executes opportunities to expand the network and increase enrollment into the Health Home.
• Coordinates all program activities and data collection related to project.
• Works with community institutions such as hospitals and other facilities to establish collaborative and mutually beneficial referral relationship.
• Promotes and coordinates health home network membership
• Organizes health home meetings and events
• Maintains a working knowledge of payer requirements and health home reimbursement
• Oversees billing/vendor relationship to ensure services are being appropriately billed and paid
• Maintains databases on care managed population
• Directs health home advisory board on policy, procedure and health home development
• Direct quality improvement activities as outlined in the quality management plan
• Creates and implements trainings in accordance with policy updates and quality management plan Develops linkage and memorandums of understanding with outside organizations.
• Promotes the use of technology for care coordination and network development
• Builds relationships with other agencies who serve health home members
• Leads health home advisory board meetings, quality assurance meetings and children health home meetings.
• Attends various staff meetings and management meetings to remain current on trends and regulations and any programmatic changes which may impact quality or program performance.
• Acts as a liaison between external organizations and health home leadership

QUALIFICATIONS

• High school diploma required
• Bachelor’s degree in social work, public health or related field preferred
• Care Management/Health Home experience
• Prior program administration experience
• Some supervisory / performance management experience
• Experience managing, administering, and fulfilling grants
• Experience organizing and facilitating meetings and trainings
• Experience in community networking and relationship building
• Experience maintaining databases to track information and generate reports
• Proficient in the use of technology
• Understanding of payer requirements and reimbursements in a health care environment
• Some familiarity with supervision and performance management
• Basic computer and internet navigational skills
• Computer literacy with Windows-based operating systems and MS Office applications (Word, Excel, Outlook, PowerPoint)
• Familiarity with electronic health records, preferably EPIC

The physical demands described her are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; and use hands to finger, handle, or feel. The employee is frequently required to climb or balance and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

As a member of the IFH community, we expect employees to: adhere to the organization’s policies regarding time, attendance, and dress code; demonstrate reliability and trustworthiness; manage time and resources to meet established goals/projects within the agreed upon time frames; demonstrate accountability; maintain patient/employee confidentiality; meet applicable regulatory and annual health assessment requirements; self- identify learning strengths and needs; demonstrate a professional, courteous, and respectful attitude in dealing with patients, families, significant others, members of the staff and extended community. The Institute for Family Health is an Equal Employment Opportunity Employer. This job summary is intended to be brief and may not list all the duties and functions required, however, does highlight the essential requirements. Nothing outlined in this job summary is to be construed as an express or implied contract of employment.