Job description

Summary:

The part-time Operations Assistant is fully trained on the basic functions of the entire Cafe and can effectively facilitate front-of-house operations (with operations and kitchen management staff on premises for support).

This is a part time role with room for professional growth and scheduling flexibility.

Hours and Availability: In-person availability for 2-3 weekdays (6-7 hours from 8 am, 2 pm with 2 hours of flexible external tasks) and Saturday availability starting in October 2022. 18-25 hours weekly.

Basic Functions:

Supporting Operations Management: (1-3 days per week at 6-8 hours per day):

• During pre-lunch service shift (8:00-11am):

• Greeting, orienting, and training volunteers (both walk-ins and scheduled).

• Train and delegate volunteer help with the dining room and patio set up and supporting kitchen staff with food prep.

During Lunch Shift (11am-2pm)

• Stay at the podium to take payments, greet guests, and be a point of contact for people who want to learn more or get involved with FoCo Cafe.

• Manage 1-6 volunteers as they complete restocking, serving, and cleaning tasks throughout the lunch service.

Basic Functions:

• Monitors and ensures the indoor and outdoor appearance of the cafe is clean, safe, and well-maintained.

• Monitors and maintains the basic operation and function of the facility and communicates with the Executive Director, Chef, and Board Members about perceived maintenance and improvement needs.

• Serves as the primary point of contact for daily volunteers. Trains and directs volunteers to each of the necessary tasks. Ensures volunteers understand the volunteer policies and completes volunteer form.

• Serves as point of contact for farm representatives, vendors, and other community partners who deliver goods. Provides donation receipt for goods provided.

• Is aware of volunteer needs and knows the scheduled number of volunteers to arrive each day.

• Adds daily volunteer shifts to Every Action weekly.

• Checks in daily with Executive Director to get any updates or information that would impact daily activities.

• Works daily with volunteers to follow the “Description of Routine Cafe Maintenance and Duties”.

• Takes on volunteer duties when others are not available.

• Provides exemplary customer service to guests and works as a team member with the rest of staff and volunteers.

• Is the point person to assign tasks to those who need to volunteer in exchange for their meal.

• Cleans cafe, puts items, and food away before closing cafe.

• Sends “End of Day” report to Executive Director daily or weekly.

Other Duties:

• Updates website of upcoming events, closure days, etc.

• Picks up weekly flowers, drops of vases to be filled at end of week

• Drops off and picks up laundry from laundromat

• Writes and mails thank you cards for monetary donations

• Contacts local businesses for donation requests

• Shops for cleaning supplies

• Accepts and sorts donations received for Giving Tree, Kindness Cupboard, and Freedge.

• Contacts City of Fort Collins Maintenance Department regarding maintenance needs for cafe.

• Accepts payments, handles cash, and creates deposits. Takes weekly deposit to bank.

• Operates NoCo Nosh tablet

• Answers cafe phone calls

• Updates spreadsheets regarding meals served, volunteers, donations received, dishwasher hours, budgeting, etc.

• Updates and posts to social media platforms

• Participate in fundraisers throughout the year.

• Help the team when needed and available (someone out sick, etc.)

Required Qualifications, Skills, and Abilities:

• Leadership/delegation experience preferred.
• Past volunteer or work experience in food security, housing, or other social work-related fields.
• Proficiency with computers, especially basic Google workspace functions.

• Commitment to quality “customer” service to both guests and volunteers.
• Strong organization and communication skills.

• Experience handling money, taking payments, compiling end of day deposits and making weekly cash deposits.
• Experiencing interacting with community members as an ambassador for an organization or business, desirable but not required

• Flexibility in a fast-paced environment.

Job Type: Part-time

Pay: From $18.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Day shift

COVID-19 considerations:
following local guidelines

Ability to commute/relocate:

• Fort Collins, CO: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

www.colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, www.colinoncars.com is the ideal place to find your next job.