• Excellent interpersonal and public communication skills.
• Demonstrated ability to partner and collaborate with a diverse staff, address complex or sensitive situations, to advance the goals and strategies of client.
• Demonstrated knowledge and experience in coordinating transit safety and service delivery, field operations, labor relations, staff development, and collective bargaining negotiation skills in a union environment strongly preferred
• Demonstrated ability to manage a large and diverse workforce, especially in a unionized setting that requires intense attention to customer service and the customer experience.
• Demonstrated ability to manage people in operational and corporate support programs for a large organization.
• Demonstrated ability to budget, plan, and allocate corporate resources in a large organization.
• Demonstrated ability to exercise critical thinking, analysis, and managerial judgement.
• Demonstrated ability to inspire, create and establish effective working relationships with peers, staff, customers, and diverse constituents.
• Ability to develop and implement strategic plans.
• Ability to effectively organize, access, and have produced a variety of written materials for different audience and consistently meet deadlines.
• Ability to communicate with effectively with diverse audience, including the media and external stakeholders concerning operation issues.
• Ability to establish and maintain productive working relationships with employees, subordinate managers, consultants, and the public, including those from culturally diverse backgrounds, the elderly, persons with disabilities, or other vulnerable populations.
• Ability to convey confidence and self-awareness with regard to interpersonal and communication skills.
• Ability to establish credibility and influence constituencies quickly. Demonstrated ability to lead the implementation of strategic and operational initiatives.
• Demonstrated skills in managing large, complex organizations that are multi-modal, decentralized, and use multiple technologies.
• Demonstration of intense commitment to customer service. Results orientation with a strong work ethic in a in a multi-tasking environment

• Requires eight (8) + years of total experience managing in an executive or senior level position in the operations and maintenance areas of a multi-modal urban transit system with a unionized workforce.
• Experience in coordinating transit safety and service delivery, field operations, labor relations, staff development, and collective bargaining negotiation skills in a union environment strongly preferred.
• Demonstrated ability to partner and collaborate with a diverse staff, to address complex or sensitive situations, and to advance the goals and strategies of RATP Dev USA
• Experience with the operation and maintenance of alternative fuel source vehicles preferred.
• Experience within public transit or transportation industry is very desirable.

ACCOUNTING/PAYROLL:

• Oversees and accurately processes bi-weekly payroll, employee timekeeping activities and maintain files related to payment and /or transfer of payroll, taxes, vacation, holidays, sick and other paid time off benefits.
• Enters employee and payroll data into Kronos; verifies accuracy and balances/reconciles accounts.
• Responsible for accounts payable and receivable functions by preparing, reconciling, and processing purchase orders, vendor invoices, requisitions, vouchers, month-end statements and expense reports for payment or collection using various company software
• Will prepare, run, and edit payments to the company s and sub-contractor vendors.
• Prepares and coordinates daily reporting, month-end closing and other payroll/accounting reporting requirements.

OFFICE & GENERALMANAGEMENT SUPPORT:

• Oversees efficient operation of the business management office, receives, and sends mail/deliveries and creates facility maintenance work orders, as necessary.
• Maintains office equipment and phone systems, orders, and manages repairs of same
• Responsible for maintaining vehicle maintenance logs, fuel consumption and related mileage reporting
• Purchases office supplies/equipment and tracks inventory.
• Support the General Manager in a variety of daily administrative and operational duties
• Prepares and assist in outside agency audits and various special projects as assigned
• May assist General Manager in a variety of operational reporting duties, such as monitoring department output, KPI reporting requirements, budgets, overtime, and absenteeism, etc.

Education, Experience, Skill and Knowledge Requirements:

· 5-8 years of related experience.

· Thorough knowledge of accounting practices and procedures.

· Ability to work under very limited supervision with positive results.

· Experience with MS Office products and accounting software preferred.

· Excellent written and verbal communication skills.

· Strong ability to perform and manage multiple projects at the same time.

· Ability to manage and organize work assignments, styles, and relationships with several respective managers.

· High school diploma or equivalent, such as a GED, required.

• Bachelor s Degree from an accredited college/university in public administration which may be substituted with an additional 5 years of fixed route transportation experience preferred.

• Ability to organize and prioritize tasks, manage time, and work without constant supervision.
• Strong written and oral communication skills.
• Ability to maintain a flexible attitude and approach to assignments.
• Ability to work well with bargaining labor unions.
  

Physical Requirement & Working Conditions:

Incumbent must be able to move about the office and between floors; utilize standard office equipment; access filing system/cabinets; and communicate effectively and efficiently in person or by telephone.