Job description

Spark Hotels is seeking a dynamic, service-oriented Associate General Manager to join our team! Spark Hotels is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you? When you join Spark Hotels you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Spark Hotels provides a rewarding, fun and flexible work environment, exciting perks, a robust benefit package and an atmosphere designed to encourage and promote career growth within the company.

JOB DUTIES AND RESPONSIBILITIES

Managing budgets and financial plans and controlling expenditure

Oversees hotel operations under the direction of the General Manager

Ensures overall guest satisfaction to drive brand metrics

Ensures compliance with brand standards

Maintaining statistical and financial records

Setting and achieving sales and profit targets

Recruiting, training, and monitoring staff

Planning work schedules for individuals and teams

Meeting and greeting customers

Dealing with customer complaints and comments

Addressing problems and troubleshooting

Ensuring events and conferences run smoothly

Supervising maintenance, supplies, renovations, and furnishings

Dealing with contractors and suppliers

Ensuring security is effective

Carrying out inspections of property and services

Ensuring compliance with licensing laws, health and safety, and other statutory regulations

Perform various other duties as assigned to meet business objectives

EDUCATION AND EXPERIENCE

Minimum of two (2) years' experience as a Front Office Manager or equivalent experience.

Bachelor's Degree in Hospitality Management or Business preferred.

KNOWLEDGE, SKILLS AND ABILITIES

Ability to communicate effectively verbally and in writing

Demonstrated ability to lead a team

Excellent attention to detail

Financial savvy

Proficient in Microsoft Office

Job Type: Full-time

Pay: $52,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekend availability

Ability to commute/relocate:

• Mayfield Heights, OH: Reliably commute or planning to relocate before starting work (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: One location

www.colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, www.colinoncars.com is the ideal place to find your next job.