ALL APPLICATIONS MUST BE COMPLETED IN FULL BEFORE THEY ARE SUBMITTED. PLEASE REVIEW ALL APPLICATIONS FOR ACCURACY AND MAKE ALL CORRECTIONS BEFORE SUBMITTAL BECAUSE ERRORS CAN RESULT IN NOT MEETING THE MINIMUM QUALIFICATIONS. ADDITIONAL INFORMATION WILL NOT BE ACCEPTED AFTER APPLICATIONS ARE RECEIVED BY THE PERSONNEL DEPARTMENT

Purpose of Classification:
The purpose of this classification is to administer the daily operations of a unit within the Office of the Clerk of Superior and Magistrate Courts. Responsibilities include assisting with general management and oversight of assignment-related departmental functions, assisting in developing and implementing policies and procedures, overseeing work of assigned staff, and serving as the principal advisor to the Chief Deputy Clerk. Incumbent is also responsible for managing the division in his/her absence.

Essential Functions/Additional Functions:
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Administers daily operations of a unit within the Office of the Clerk of Superior and Magistrate Court, including providing general management and oversight of departmental functions and serving as the principal advisor to Chief Deputy Clerk within the Clerk’s office.

Supervises, directs, and evaluates assigned staff: makes hiring or termination recommendations; develops and oversees employee work schedules to ensure adequate coverage and control; approves/processes employee concerns and problems and counsels or disciplines as appropriate; reviews departmental appraisal program; assists with or completes employee performance appraisals; directs work; and acts as a liaison between employees and management.

Organizes, prioritizes, and assigns work; prioritizes and schedules work activities in order to meet objectives; consults with assigned staff to assist with complex/problem situations and provide technical expertise; and provides progress and activity reports to management.

Identifies issues and develops solutions to problems impacting the Clerk’s office, including reviewing the utilization of computers and other technology to meet departmental demands.

Assists in the development, implementation, and interpretation of policies and procedures related to the daily operation of the Clerk’s office; evaluates office production, revises procedures, or devises new forms in response to changing laws or newly enacted legislation and to improve efficiency of workflow and outreach in the community; and recommends changes for more efficient, courteous service.

Coordinates staff training and professional development programs, including determining training needs for assigned work units and advising employees of training opportunities and job changes effected through new legislation, policies, and/or procedures.

Provides assistance to internal and external individuals/entities: answers telephone and assists walk in customers; provides general information on departmental, county and state policies and procedures within COSMC; refers calls to appropriate department/personnel; interacts with courts in other jurisdictions; and assists in resolving questions and complaints raised by court personnel, attorneys, and members of other organizations and public.

Oversees and coordinates preparation and administration of the annual departmental budget: reviews budget with staff; approves or denies specific expenditures; and monitors expenditures for compliance with approved budget.

Communicates with the Chief Deputy Clerk, the Bureau Chiefs, the Clerk of Superior and Magistrate Courts, County Manager, city/state officials, other employees, sales representatives, third party service contractors, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.

Maintains a current, comprehensive knowledge and awareness of applicable laws, regulations, principles and practices relating to Superior Court operations; reads professional literature; maintains professional affiliations; and attends meetings, workshops, hearings, and training sessions as required.

Performance Aptitudes:
Data Utilization: Requires the ability to synthesize, hypothesize, and/or theorize concerning data involving modification of existing policies, strategies and/or methods to meet unique or unusual conditions. Requires the ability to do so within the context of existing organizational theories and management principles.
Human Interaction: Requires the ability to function in a managerial capacity for a division or organizational unit; includes the ability to make decisions on procedural and technical levels.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.
Functional Reasoning: Requires the ability to apply principles of logical or synthesis functions; to deal with several concrete and abstract variables; and to analyze major problems that require complex planning for interrelated activities that can span one or several work units.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in critical and/or unexpected situations involving moderate risk to the organization.

It is the policy of Fulton County that there will be equal opportunity for every citizen, employee and applicant, based upon merit without regard to race, color, religion, national origin, gender, age, genetics, disability or sexual orientation.