Job description

We currently have an exciting opportunity for a Sales Manager in our Charlotte Area and are actively looking to meet the best and brightest talent that the hospitality industry has to offer. We would welcome the opportunity to speak to you regarding this position as well as to answer any questions you might have regarding the company.

The Area Sales Manager will report to the Area Director of Sales and will be responsible for the Sales and Marketing functions of the hotel including soliciting of accounts, nurturing and growing client relationships/business, consistently up-selling the hotel's rooms to meet or exceed set sales goals, budgeting, forecasting, advertising, and the creation of the marketing/business plan. Individual will adhere to all established booking reports and file maintenance procedures.

Our Company:

It all began in 2006 with three Value Place hotels. Since then, through a series of development projects and acquisitions, we have grown to become the fourth largest hotel owner-operator in the United States. Our company, which has offices in New York City, Dallas, Chicago, and Richmond, Virginia has a $3.0 billion portfolio of 99 independent and premium-branded hotels containing more than 13,000 guestrooms across 30 states and 75 cities, including two experiential hotels in New York City. We have 3,600 team members across the country and operate hotels under 19 brands, including Marriott and Hilton.

We are a recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and the Hilton Legacy Award for Top Performer. For the TWA Hotel, we won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS) and the ULI New York Excellence in Hotel Development Award. MCR was also named one of Fast Company‘s Most Innovative Travel Companies of 2020.

Job Requirements

• Must utilize a “hands-on” approach to be actively involved in maintaining current accounts; as well as securing, qualifying, and following up on leads to book new clients.
• Candidate must have good computer skills, communication skills, and excellent hospitality/customer service experience.
• This position demands a flexible schedule and is event driven; this individual must be available days/nights/holidays/weekends based on the needs of the client and the Hotel
• Solicit new business to ensure all revenue goals are achieved or exceeded within all market segments. Identify business opportunities, and proactively research, analyze, and tele-market prospective clients
• Develop/maintain knowledge of market trends, competition and customers
• Background in selling Rooms, Catering, Meeting Rooms, Food & Beverage, and Audiovisual
• Assist hotel management with developing and implementing hotel specific selling strategies.
• Responsible for internet prospecting. Dedicates time each day to researching the internet for meetings, conferences, events and sports groups coming to area, uses this information to solicit possible future business.
• Assist sales department with solicitation of new and existing accounts to meet/exceed revenue goals. This involves making cold calls, direct sales calls, sales blitzes, and hotel tours. In addition, maintaining good working relationships with existing clients while exploring ways to increase revenue.
• Assists Revenue Manager, Director of Sales and General Managers with weekly calls to review and update 30/60/90-day forecasting in order to meet and/or exceed our budgeted goals.
• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations; Interacts with guests to obtain feedback on product quality and service levels. Reviews sales and catering guest satisfaction results to identify areas of improvement and ensure that a customer recognition program is in effect throughout Sales.

What We Offer

• We offer medical, dental, and vision insurance to our team members
• 401(k) Retirement plan – MCR will match a percentage of what you invest into your retirement
• Paid vacation and sick time
• Incentive-based bonuses
• Throughout your career with MCR we will ensure your success by providing training and career growth opportunities

The Company and its corporate affiliates are Equal Opportunity employers. The Company and its affiliates do not discriminate on the basis of race, color, sex (including pregnancy and gender identity), religion, national origin, sexual orientation, transgender status, age, family or marital status, genetic information, military or veteran status, disability, or any other legally protected status, activity, or characteristic.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: One location

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