POSITION OVERVIEW

The Arcade Attendant is responsible for guest service, cleanliness, safety, and uptime of the arcade and arcade games.

ESSENTIAL DUTIES ANDRESPONSIBILITIES

• Ensure a safe and secure work environment. Continually promote safety with the team.
• Provides quality and friendly assistance to guests as needed.
• Attempts to resolve minor game malfunctions within scope of training.
• Assists in preventative maintenance of games as trained.
• Maintains par levels within games that are needed, ie: pushers, ball games, & prizes
• Updates items used to maintain par levels on tokens, game cards, balls etc.
• Communicates game issues and occurrences to MOD and Arcade Technician.
• Records any game wins of merchandiser prizes and updates records accordingly.
• Maintains acceptable level of cleanliness and organization of work areas.
• Stay on task with minimal supervision.
• Performs opening and closing procedures in assigned areas.
• Performs other duties as required.

WORK EXPERIENCE REQUIREMENTS

• Must be 16 years of age or older and have reliable transportation.
• At least one year experience supporting and maintaining arcade games or show relative technical skillset.
• Ability to take direction and training from management and arcade technicians.
• Ability to effectively communicate with Guests, other Team Members, and Management. Bilingual is a plus.
• Organizational skills at keeping, detailed records and report logs.
• Ability to retain information and make decisions.
• Demonstrated ability to multitask with effective follow through.

MINIMUM EDUCATION REQUIREMENTS

• Some High School education (minors) or High School Diploma or equivalent.
• Technical education in the fields of computers, electrical, or mechanical is a plus.

PHYSICAL REQUIREMENTS

• Ability to have full dexterity and grip small items, stoop, bend, squat, and maneuver in tight spaces.
• Ability to push or pull heavy objects on wheels up to 500 pounds.
• Ability to lift up to 50 pounds.
• Demonstrated ability to walk and stand constantly to cover assigned locations as needed.
• Ability to perform duties in a noisy environment.
• Able to work days, nights, weekends, and holidays as needed.