Appointment Scheduler (Bi-Lingual)

Full Time
Frisco, TX 75034
Posted
Job description

Job Purpose: The Appointment Scheduler is responsible for scheduling appointments for patients, checking patient eligibility and benefits, managing clinic staff schedules and perform various data entry tasks necessary to the smooth functioning of the clinic. This position requires organization, critical thinking skills, flexibility, and ability to multi-task as well as desire to function in a high volume, fast paced, team environment.

Essential Duties and Responsibilities:

  • Assist patients in making new appointments or adjusting existing appointments.
  • Manage schedules for clinical staff in EMR.
  • Virtual patient check-ins for telehealth visits.
  • Updates patient information into the EMR when changes occur. i.e., Medication and Lab updates
  • Contact insurance companies to verify relevant information.
  • Process patient payments based on insurance benefits.
  • Input new patient data and retrieve data for authorized requests.
  • Communicates frequently with patients, management, and clinical staff.
  • Identifies trends or patterns; communicates these ideas and trends to Lead and Supervisor.
  • Solves problems independently by gathering information and evaluating options.
  • Maintains strict confidentiality in accordance with HIPAA regulations and Company policy. Other duties as assigned.

Qualifications

  • Bi-Lingual - Spanish
  • High school or equivalent.
  • 1-2+ years working in a medical clinic or healthcare office strongly preferred.
  • Prior health care, scheduling and/or research experience.
  • 1-2+ years recent direct experience w/ demonstrated computer literacy.
  • Strong communication skills, both written and verbal.
  • Attention to detail and problem-solving ability.
  • Possess strong technical skills in Microsoft Office products such as Word, Excel, PowerPoint, and Outlook.

Benefits Offered:

- Medical PPO, Dental PPO and Vision insurance completely PAID for employee only.

- Company sponsored Life Insurance and AD&D of $50,000

- Supplemental life insurance offered

- Nine paid holidays

- PTO accrual starting with one week for your first year of employment

- Simple IRA with 3% company match

- Highly competitive compensation

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Experience:

  • Healthcare Office: 1 year (Preferred)
  • Scheduling: 1 year (Preferred)

Language:

  • Spanish (Preferred)

Work Location: One location

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