Job description

SUMMARY:

The Joint Industry Board of the Electrical Industry (JIB) was established in 1943 by the International Brotherhood of Electrical Workers, Local Union No. 3 and employers affiliated with the National Electrical Contractors Association. Its mission is to promote harmony between employees and employers, administer benefits for members and their families and improve competitiveness through progressive management, education, training, and technology.

JOB DESCRIPTION

The annuity department is seeking an experienced Annuity Associate 'B' with excellent customer service skills. Under close supervision, reporting to Supervisor and Assistant Supervisor of Annuity, the Annuity Associate ‘B’ will be responsible for various duties, including but not limited to the following:

• Serve as the primary Customer Service Representative and screen all incoming calls.
• Processing all types of claims for the Annuity Fund, Additional Security Benefits Fund, Health Reimbursement Plan, Vacation, Holiday Unemployment Plan, and the Employer Portion of the Deferred Salary Plan.
• Checks claims for account balance, proper documentation, and general eligibility. All claims are keyed in by the processor online.
• Accepting the daily check runs from IT, checking for errors and having checks signed to prepare. for mailing.
• Sorting and distributing mail for all areas of the Annuity Department.
• Handles all customer service calls (high volume) in addition to assisting members in reception area.
• May perform other related clerical duties.

Work Environment

This job operates in a professional office -- customer service environment. This role routinely uses standard office equipment such as desktop computers, phone, headset, scanner, printer, keyboard, photocopiers, shredder, and fax.

Physical Demands

Sedentary work environment with physical demands described are representative of those that must be met by an employee to successfully perform the functions of this job. This would require the ability to lift files, pull files/forms/books, stand, bending, shred documents, open/close filing cabinets as necessary.

Position Type/Expected Hours of Work

This is a Full-Time Onsite position. Days and hours of work are Monday through Friday, 8:30 AM to 4:30 PM.

Flexibility: Must be able to work overtime when necessary.

Travel

No travel is expected for this position.

Salary: $1,054.72 per week ($974.04 base salary + $80.68 FICA reimbursement)

Required Experience, Skills, and Qualifications

• Previous Paralegal or Legal Assistance experience preferred.
• Excellent customer service skills.
• Must have the ability to handle complex problems and multitask.
• Demonstrable computer skills (Microsoft Word, Outlook, Excel, Adobe).
• This is a high-volume position that requires attention to detail, speed, and accuracy.
• Must be comfortable working with numbers.
• Must adhere to a confidential code of ethics.
• Ability to work professionally and cooperatively with others.
• Must have experience working with legal documents.
• Reviewing and process the following documents accordingly, but not limited to:
• Divorce papers, including Stipulations, Facts, and Conclusions.
• Power of Attorney papers.
• Guardianship forms.
• Adoption decree, certificate, Amended Birth Certificate, etc.
• Documentation on name changes.

Other Duties/Special Projects

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Benefits

• 10% of employer contribution to your 401K without mandatory matching, vested immediately before FICA gross reimbursement.
• Basic Pay + FICA reimbursement (Social Security and Medicare Tax reimbursed as weekly added to compensation) = total weekly compensation.
• Free health, dental, and optical insurance - funded by the employer, NO employee premium coverage thru MagnaCare PPO (Medical), Express Script for Prescription, DDS/Empire Dental, In addition eligible employee may use JIB Medical P.C. After completing 26 weeks of full-time employment from permanent hire date.
• 11 Paid holidays + Birthday.
• Paid Vacation.
• Unused PTO (includes sick & safe time per NYS/NYC) reimbursed at end of the year following year.
• Short-term disability and long-term disability.
• NYS Paid Family Leave.
• Jury Duty and Death in family bereavement days off.
• Job-protected maternity leave.
• Group Life Insurance No cost.
• JIB ERIP Pension Plan fully funded by JIB – Vested after 5 years of credited service, each qualifying year is based on 1,000 hours of work hours and normal retirement age of 65.
• L. 153 Pension Plan – you can visit their website for additional union benefits.

Job Type: Full-time

Pay: $1,054.72 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

COVID-19 considerations:

Application Question(s):

• How many years of Paralegal experience do you have in Family/Matrimonial Law?
• How many years of experience do you have working with Divorce papers?
• How many years of experience do you have working with Power of Attorney papers?
• How many years of experience do you have working with Gauradianship forms, Adoption decree/Certificate, Amended Birth Certificate?
• How many years of experience do you have working with Name changes?

Experience:

• Paralegal/Legal Assistance: 1 year (Preferred)

Work Location: One location

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