Job description

Company Introduction:

Our team members are the true soul of our company. We think differently. About travel, but also about the ways in which we deliver on our promise to engage, delight, awaken and challenge our team members as well as our guests. We are deeply committed to the foundation of core values that molds our interactions with everyone we encounter – our guests, our clients, our team and our communities. We create engaging, impactful environments that connect people and place, awaken the spirit, and allow team members with talent, integrity and heart to thrive. We believe our team members are the true soul of our company. We invite you to join us on this journey.

Property Introduction:

Introducing Orlando’s most colorful hotel, a luxury lifestyle experience at the heart of a smart city with soul. Infusing state-of-the-art technology, inspired food and beverage concepts and World-class wellness opportunities Lake Nona Wave Hotel is truly unexpected. At the heart of Orlando’s most desirable communities, we inspire happiness in our guests and in each other. We excel at innovation, we create connections and we believe in the power of relationships. Be part of something special, join the opening team of the one and only Lake Nona Wave Hotel and let’s innovate together!
Discover what Life at Wave is really like on our Instagram channel @lifeatwavehotel

Job Overview :
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for greeting guests, taking orders, serving food and beverages, and checking on guest satisfaction. You will use the freedom to go beyond to turn guest interactions into moments of magic.

Essential Functions :
*

• Enthusiastically welcome our guests into the restaurant
• Share your knowledge and recommendations of the food & beverage menus with our guests
• Utilize the freedom to go beyond and take initiative to resolve guest complaints and create loyalty
• Create memorable experiences with your welcoming personality by genuinely relating to guests and associates
• Communicate with culinary team regarding meal requirements, allergies, dietary needs, and special requests
• Multi-task with an impeccable eye for detail to ensure accuracy and efficiency

Qualifications :
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• Flexibility. This is a demanding business, and we look for flexibility with work days and hours, but it’s also a lot of fun!
• Experience. Must meet the legal age requirement to serve alcohol. Previous experience passionately providing food and beverage service to others preferred.
• Knowledge. Alcohol service and Food Handler certifications are required. Familiarity of restaurant terminology and food service techniques preferred.
• People Person. The best part of serving others is creating experiences for them that go beyond the expected.
• Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing

A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Weekend availability

Work Location: One location

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