Under the general supervision of Director of Finance and Administration .The incumbent performs a wide array of advanced clerical tasks, which require the application of some independent judgment and office knowledge. Work involves standard clerical duties including answering phones, typing, data input, filing, office machine operation, maintenance of records, and checking the accuracy and completeness of various forms, applications, reports, and documents. The incumbent should maintain a smooth daily operations of the front desk/reception area which includes receiving visitors, scheduling meetings, and dealing with the public. Work is reviewed by observation and for results obtained. Performs other duties as required.

• Serves as the first line of contact for the airport.
• Maintains good public relations with airport staff, tenants, passengers and public.
• Compiles, copies, sorts, and files records of office activities, business transactions, and other activities.
• Creates and maintains Airport flight schedules monthly
• Assists with the coordination and scheduling of airport conference rooms.
• .Prepares bank deposits and collects payments.
• Receives and dispenses information by telephone, letter, or by direct contact with the public.
• Receives and dispenses all mail daily.
• Types, formats, proofreads data and other information such as letters, records or reports.
• Prepares meeting packages for various committees and boards.
• Acts as a back up for board meeting to take notes of the board and committee meetings; transcribes and prepares minutes and notices; assists with documents for recording, and assist to maintain board files and records on a as needed basis.
• Prepares special mailings via Fed-X/USPS packages.
• Reviews files, records, and other documents to obtain information to respond to requests.
• Maintains inventory and order materials, supplies, and services.
• Maintains inventory of lost and found area.
• Troubleshoots problems involving office equipment such as copier and printers.
• Ensure maintenance is scheduled on Airport vehicle.
• Notarizes department related documents.
• Acts as a Coordinator for CBP (Customs and Border Protection).
• Acts as a Volunteer Coordinator for the MCI practice.
• Performs other assigned duties as assigned.

• High School Diploma or GED (Proof of education must be uploaded with application).
• One (1) year general office experience

Licenses, Certifications or Registrations:

• Must possess and maintain a valid Florida driver’s license. Applicants who possess a valid out of state driver’s license must obtain the Florida driver’s license within 10 days of employment.

• Knowledge of current office practices, methods and procedures.
• Knowledge of procedures, duties and responsibilities of the area of operation to which assigned.
• Knowledge of business English, spelling and arithmetic.
• Knowledge of Microsoft Office programs.
• Ability to operate a credit card machine, parking validation machine, postage machine, and coded safes.
• Ability to maintain records and to prepare reports from such records.
• Ability to understand and communicate the policies, procedures, and services of the department, division or program.
• Ability to establish and maintain effective working relationships with other airport employees and the public.
• Ability to operate a variety of modern office equipment.
• Ability to type with speed and accuracy.
• Ability to operate a personal computer for data-entry and word processing.
• Ability to learn complex tasks and remember how to complete tasks without assistance once trained.
• Ability to perform clerical work of routine difficulty.
• Ability to sit for long periods of time not to exceed 4 hours consecutively.
• Ability to file numerically and alphabetically.
• Ability to bend over to file and lift files out of cabinets.
• Ability to bend and stretch to rearrange files in cabinets.
• Ability to enter information into the computer, typing on keyboard and reading screen.
• Ability to get up and down, and move about the building including stairs repeatedly throughout the working day.
• Ability to handle money and make change accurately and write receipts.
• Ability to operate a calculator.
• Ability to communicate clearly in English both orally and in writing.
• Ability to see and read correspondence of all sizes.
• Ability to hear and understand conversation at all levels and rates of speed.
• Ability to print or use cursive writing, recognize and write letters, symbols, and words that is easily understood.
• Ability to operate office equipment which requires the use of fingers, hands, and wrists, such as a typewriter and computer keyboard and telephone.
• Ability to learn and remember facts relating to departmental procedures with little instruction and supervision.
• Ability to lift and carry items not to exceed 15 lbs.; also may require the Ability to bend, kneel or squat while doing so.
• Ability to deal with and work effectively with the stress that relates to angry or irate customers on occasions.
• Ability to work in undesirable conditions which may consist of dust and dirt, fumes and odors, and excessive noise.
• Ability to work with considerable independence within the scope of duties.
• Ability to exercise discretion and diplomatic skill in representing policies and working effectively with the pubic, elected officials and airport staff.

PHYSICAL DEMANDS:

The work is light and requires exerting up to 10 pounds of force occasionally, and up to 10 pounds of force to move objects. Additionally, the following physical abilities are required: crouching, feeling, manual dexterity, grasping, handling, hearing, mental acuity, reaching, repetitive motion, speaking, standing, talking, and walking.

The City of Melbourne offers a generous benefit package to include:

• 100% City paid medical insurance for employee only; coverage available for family
• Health Insurance opt-out incentive for employees with other medical coverage
• Dental

• Life Insurance in the amount of 1 times your annual salary
• Additional life insurance to include coverage for your spouse and child(ren)
• Short-term disability
• Long-term disability
• Flexible Spending and Dependent Care Account
• Employee Assistance Program
• Wellness Program
• 457 Deferred Compensation
• Retirement Plans (FRS, local plan for Police and Fire personnel)
• Paid Holidays
• Tuition Reimbursement

For more information about benefits visit https://www.melbourneflorida.org/departments/human-resources/employees-only/hr-information-forms-for-employees/benefits)