Dassault Falcon Jet proudly provides competitive pay, quality benefits and programs that support your career advancement and personal development.

Our benefits are designed to support you and your family's health and wellbeing, help you secure a strong financial future and empower you to be successful in all aspects of your work and life.

We are committedto finding the best, brightest and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us!

The ideal candidate will have a Crew Chief background or comparable and will be responsible for providing on location oversight of maintenance being performed on FalconCare covered aircraft. This person would be responsible for providing answers to questions regarding FalconCare, warranty, and commercial program coverage. The job involves making recommendations with respect to cost effective repair options while ensuring that Dassault Falcon Jet meets its contractual support obligations with respect to these programs. Negotiate with service providers as necessary to resolve any invoicing disputes. Responsible for customer follow-up to ensure timely resolution of any invoicing or coverage disputes and to control associated costs. Coordinate and assist as needed with support personnel (Spares Account Reps, Field Technical Reps, Command Center, and Service Engineering) to ensure the proper level of customer support. Provide training to customers and service center personnel on FalconCare and warranty processes.

PRINCIPAL DUTIES/RESPONSIBILITIES (ESSENTIAL FUNCTIONS):

• Provide on location oversight of maintenance being performed on FalconCare covered aircraft.
• Provide answers to questions regarding FalconCare, warranty, and commercial program coverage.
• Make recommendations with respect to cost effective repair options while ensuring that Dassault Falcon meets its contractual support obligations with respect to these programs.
• Assist with the review and processing of FalconCare and warranty invoices.
• Negotiate with service providers as necessary to resolve any invoicing disputes.
• Responsible for customer follow-up to ensure timely resolution of any invoicing or coverage disputes and to control associated costs.
• Analyze expense elements to focus company attention on cost saving areas.
• Coordinate and assist as needed with support personnel (Spares Account Reps, Field Technical Reps, Command Center, and Service Engineering) to ensure the proper level of customer support.
• Provide training to customers and service center personnel on FalconCare and warranty processes.

NON-PRINCIPAL DUTIES/RESPONSIBILITIES (NON-ESSENTIAL FUNCTIONS):

• Making recommendations for increased dispatch reliability and cost efficient maintenance.
• Work with the authorized service centers in the establishment of new flat rates and the periodic review and updating of existing flat rates for scheduled inspections and frequently seen tasks.
• Reviews of in-service aircraft prior to enrollment
• Other duties as assigned by management.

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