Job description

Senior Conversational AI Bot Developer - 11876

Contract to Hire

Job Location: Remote

Key Technology: AI design, Kore.ai, JavaScript, BotMock, BotSociety, Voiceflow

Job Responsibilities:

· Design high impact conversational experiences for Service Desk customers that span devices, channels, and modalities

· Create design deliverables, including bot personas, sample dialogs, and conversation flow diagrams

· Identify new conversational patterns and maintain documentation for future application

· Draft content for conversational experiences and collaborate closely with content strategists to match brand and product standards

· Understand and be able to design in tandem with the capabilities of Natural Language Understanding and AI for optimal recognition

· Coordinate with user experience researchers to perform impactful research efforts across design phases, and translate insights into actionable recommendations and designs

· Collaborate with developers and tech partners to ensure designs are correctly translated into build

Skills and Experience Required:

· Deep understanding in design thinking methodologies and practices

· Deep understanding & application of Conversation Design best practices

· Proficient understanding of AI design & Natural Language Processing

· Effective time-management and cross-collaboration skills

· Experience using conversation design tools like BotMock, BotSociety, or Voiceflow, or experience using virtual assistant platforms like Kore.AI, or DialogFlow

· Experience using Kore.ai for bot development is required.

· 4-6 years’ experience in Java Script

· 3-5 years diverse experience working in the Conversation Design, User Experience Design, or Content Strategy

Desired:

· Experience creating conversational experiences in the realm of Pharmacy Benefits Management and Health care industry.

· Familiarity with Jira and Agile development processes

Job Type: Contract

Salary: Up to $55.00 per hour

Schedule:

• 8 hour shift

Experience:

• Senior Conversational AI Bot Developer: 1 year (Preferred)
• Kore.ai for bot development: 1 year (Preferred)
• AI design: 1 year (Preferred)
• Natural Language Processing: 1 year (Preferred)
• BotMock, BotSociety, Voiceflow: 1 year (Preferred)
• Java Script: 1 year (Preferred)
• Conversation Design, User Experience Design: 1 year (Preferred)
• AWS: 1 year (Preferred)

Work Location: Remote

Speak with the employer
+91 +1551-267-9799

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