Job description

AgriSompo North America provides renowned, cutting-edge analytics to address risk and the risk exposures of each of its product lines. Through a deep-rooted commitment to customer service, AgriSompo North America is positioned to make a long-lasting impact on this nation’s farmers and ranchers for generations to come. This job is responsible for ensuring the necessary systems are operating as they should be by analyzing data and comparing data across systems and spreadsheets. This role is highly analytical and requires intense data research skills. Coordinates with business and IT to facilitate systems enhancements and bug fixes. Testing fixes and enhancements prior to production.

Essential Duties & Responsibilities

Job Responsibilities

This list is meant to be representative, not exhaustive nor imply that these are the only duties to be performed by the incumbent in this job. Some incumbents may not perform all the duties listed or may perform related duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Job Description
All job duties may or may not be performed by all job incumbents, may vary dependent on assigned department. * Review software requirements. * Prepare and execute test cases. * Report bugs and errors using the proper process. * Prepare and review data to be reported on 1099 forms. * Prepare miscellaneous daily and monthly account reconciliations including the AIP escrow reconciliations. * Work effectively in a fast-paced environment.

• Become proficient in the use of all necessary software applications, policies, & procedures.
• Respond to all requests promptly and with an accommodating attitude.
• Maintain a positive and professional attitude with customers both internal and external at all times.
• Communicate clearly, openly, and effectively with Agents and co-workers both verbally and in writing.
• Continually assess current processes to look for ways to create efficiencies.
• Bring an innovative mindset to address daily issues.
• Provide a positive corporate image with the company and in public. * Bring to the attention of the department Director any business activity which is not in compliance with federal, state, or local laws or the highest standards or business ethics and integrity * Other duties as assigned.

Position Requirements Education Required - High School Diploma, equivalent or equivalent experience Preferred – Associates Degree
Experience Required –MS Excel Skills Preferred – 1+ years in a previous office setting, Customer Service experience Preferred - Basic knowledge of the Software Development Life Cycle
Knowledge, Skills, and Abilities

• Strong attention to detail and the ability to perform complex functions.
• Ability to work independently and as a team.
• Exceptional analytical and problem-solving skills.
• Ability to multi-task and complete tasks in a timely manner.
• Ability to provide excellent customer service and develop strong working relationships with internal and external customers.
• Proficient in using standard desktop applications such as Microsoft Office applications with a strong emphasis on advanced MS Excel skills.
• Work effectively in a fast-paced environment.
• Proficient in researching and understanding RMA guidelines and requirements.
• Bring to the attention of the department Director any business activity which is not in compliance with federal, state, or local laws or the highest standards or business ethics and integrity
• Become proficient in the use of all necessary software applications, policies, & procedures.
• Respond to all requests promptly and with an accommodating attitude.
• Always maintain a positive and professional attitude with customers both internal and external.
• Communicate, face to face in events, clearly, openly, and effectively with Agents and co-workers both verbally and in writing.
• Continually assess current processes to look for ways to create efficiencies.
• Bring an innovative mindset to address daily issues.
• Provide a positive corporate image with the company and in public.

Physical Requirements & Work Conditions

Physical Demands & Requirements

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.

The employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

Environmental Conditions

The work environment described here are meant to be representative of those an employee would normally encounter while performing the essential functions of this job. The physical environment requires the employee to work inside where there are limited extremes to heat and/or cold; moderate noise; a normal office environment. Travel may be required for trainings and meetings—up to 15%

Salary Range: $33,000– $55,000 Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience

At Sompo International, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.

Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.

We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. Below is a summary of our current comprehensive U.S. benefit programs:

• Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution.
• Pharmacy benefits with mail order options.
• Dental benefits including orthodontia benefits for adults and children.
• Vision benefits.
• Health Care & Dependent Care Flexible Spending Accounts.
• Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children.
• Company-paid Disability benefits with very competitive salary continuation payments.
• 401(k) Retirement Savings Plan with competitive employer contributions.
• Competitive paid-time-off programs, including company-paid holidays.
• Competitive Parental Leave Benefits & Adoption Assistance program
• Employee Assistance Program
• Tax-Free Commuter Benefit
• Tuition Reimbursement & Professional Qualification benefits.

Sompo North America is an equal opportunity employer committed to a diverse workforce. M/F/D/V

Job Type: Full-time

Pay: $33,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Work Location: Remote

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