Job description

We are seeking a Quality Control Reviewer in the state of Florida.

Position Summary

AgriSompo North America provides renowned, cutting-edge analytics to address risk and the risk exposures of each of its product lines. Through a deep-rooted commitment to customer service, AgriSompo North America is positioned to make a long-lasting impact on this nation’s farmers and ranchers for generations to come. The quality control reviewer plays a key role in delivering best in class customer service to its customers. This job is responsible for working reviews and verifying files to fulfill the Compliance requirements of the SRA. Quality Control Reviewers are expected to manage the field compliance required pieces of MPCI and coordinate with the Regional Quality Control Supervisor. The incumbent will primarily work with a high level of autonomy, limited supervision.

Essential Duties & Responsibilities

Job Responsibilities

• Perform reviews pursuant to the requirements of the SRA including but not limited to Appendix IV reviews.
• Responsible for working with agents and underwriters on any errors and corrections.
• Provide oral and written communication to agents, insured’s, and adjusters regarding reviews.
• Responsible for working closely with ASNA employees and contractors on matters related to quality control reviews.
• Communicates review and case determinations, including proposed corrective actions to the Regional Quality Control Supervisor.
• Responsible for staying abreast of understanding, interpreting, and communicating RMA and SRA rules/regulations.
• Other duties as assigned.

Position Requirements

Education

Required – High School/GED or equivalent experience

Preferred - Associate’s Degree in Agriculture or similar field

Experience

Preferred – a minimum of 2 years’ MPCI crop adjusting, or related crop insurance experience.

License/Certification

Required – CAPP certification or ability to obtain CAPP certification.

Knowledge, Skills, and Abilities

• Strong attention to detail.
• Excellent effective interpersonal, oral, and written communication skills with the ability to interact with all levels of people within and outside the organization.
• Ability to successfully handle multiple assignments and coordinate several projects with changing priorities.
• Proficient computer skills, including working knowledge of Microsoft Office Suite.
• Ability to work both autonomously and effectively in a team environment.
• Ability to make decisions using sound judgment.

Physical Requirements & Work Conditions

Environmental Conditions

The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. When out in the field - Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. When working in fields the ability to walk, stoop, kneel, crouch, and ascend or descend ladders.

Travel, up to 75% required during claim season (mostly regional travel). (Normal 50%) Travel distance 50 to 300 miles common, Rare travel distances over 400 miles.

Sompo North America offers a competitive compensation and benefits package commensurate with experience.

Sompo North America is an equal opportunity employer committed to a diverse workforce. M/F/D/V

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Work Location: Remote

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