About the work

The coach is to facilitate, train, and mentor teams on agile values, mindset, and practices. You will join a team of Agile Coaches to work on Agile Transformations across the organization in standing up new scaled agile programs and the importance of product mindset. You will also work across diverse roles, lines of business, and at all levels of the organization.

About the team

The D&T Agile Transformation Services Team is a team of Agile Coaches and Agile Project Managers who are talent professionals and passionate project and product leaders.

We are looking for:

You have demonstrated excellence in at least one of the following areas: Agile Mindset & Value, Scrum, SAFE, product management, coaching, design thinking, user experience, product design, team building, Lean, customer experience, training, and/or facilitation.

Coaches need to sense and respond to group situations, requiring exceptional listening, discernment, experience design, and written and verbal communication skills. Our ideal hire has a diverse and ever-expanding toolkit of methods to get groups to shared understanding, possibly including: Story mapping, product and team chartering, forming working agreements, visualizing work, product definition/discovery, wicked problem solving, appreciative inquiry, innovation games, or others. We welcome a diverse range of professional and educational backgrounds.

Agile Coach

• Serve as embedded coach/leader to Product teams to educate and influence the adoption and scaling of Agile Delivery Model
• Experience on Product Teams with process, product, or technology/DevOps
• Maintain strong expertise and knowledge of current and emerging Agile best practices

RESPONSIBILITIES:

Coach & Train:

• Embed as a coach on one or more Product teams to influence, educate, and coach team members, leaders, and business stakeholders on Agile values, principles, and practices related to process, technology and/or product.
• Develop, implement, and promote Agile best practice standards including the use of metric boards and tools where appropriate.
• Educate and influence leadership, Product Owners, Scrum Masters and SMEs on their role in supporting teams
• Demonstrate good technical understanding of how to build and deliver software solutions

Communicate:

• Provide transparency to stakeholders regarding the progress of adoption of Agile principles and practices
• Document, report and promote quantifiable business benefits resulting from Agile transformation efforts
• Share learnings with other Agile coaches to elevate skills and knowledge of coaching team

Measure:

• Lead assessments to determine progress of team performance through quantitative and qualitative measures
• Collect data and demonstrate ability to deliver value and product frequently

MINIMUM QUALIFICATIONS:

• 2-3 years prior experience as an Agile Coach or change influencer leading a variety of several change efforts or transformations.
• 7-10 years prior work experience delivering software products/solutions with a broad range of experiences across development, testing, analysis, and operations
• Technical and/or Product experience preferred
• 2-3 years demonstrated knowledge of various frameworks (Scrum, Kanban, etc)
• Demonstrated strong analytical and problem-solving skills
• Demonstrated exceptional critical thinking, strategic planning and process management skills
• Strong leader with business acumen and strategic focus
• Strong presentation, facilitation and communication skills
• Strong servant leader able to lead and work with multiple diverse roles and personalities
• Ability to work collaboratively and inspire teams
• Ability to influence and lead change
• Ability to interact with Senior Leadership