Job description

We are looking for an AfterMarket Assistant, to support the Aftermarket Department.

If you are interested, please send your updated resume with your expected salary and availability for a short phonecall to discuss the details. This a direct hire, full Time position, Mondays - Fridays, Day shift schedule.

The After Market/Service Coordinator supports the department by contacting current customers and meeting their expectations for parts and service. This position typically works with little or no assistance and supervision.

Key Job Duties:

• Develops relationships with customers to effectively promote and sell aftermarket parts and ensures all equipment issues are addressed.
• Provides accurate quotes to customers, receives and processes purchase orders.
• Works with Engineering/Applications to provide accurate quotes.
• Creates and provides customer spare parts list and quote.
• Follows up with customer on spare parts quote to convert to sale.
• Tracks customer requests back to a print.
• Oversees order fulfillment.
• Serves as main contact for spare parts.
• Updates pricing of parts.
• Travels to customer sites if needed.

Education/Training:

• High School Diploma or GED required
• 2 Year Associate Degree Preferred

Knowledge/Skills:

• Good computer skills
• Knowledge of lean manufacturing or continued improvement processes preferred

Experience and/or Other Requirements:

• 2 – 4 years packaging-related experience preferred
• Customer service experience preferred

Working Conditions/Physical Requirements:

• Must be able to move or lift up to 25 pounds

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Superior Resource Group has been finding good jobs for engineering and technical candidates for over 3 decades! We are a premier service provider that appreciates the people who choose to work "through us". We attract top notch candidates by offering favorable employment experiences.

Superior Resource Group is a drug free company. Superior Resource Group is an EOE AA/M/F/V/D.

#SRG10

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance

Schedule:

• Day shift

Ability to commute/relocate:

• Green Bay, WI: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 3 years (Required)
• Computer and Microsoft Office: 5 years (Required)

Work Location: One location

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