Job description
This position is responsible for the center’s front desk, facility operations, and general administrative support functions including but not limited to:
Responsible for front-line support, front desk staffing, and visitor coordination for the career center. Ensure outstanding first impressions for all stakeholders that visit the center. Serves as the main contact for center reception in-person, phone, and online. Supports general career center customer service, help, and inquiry accounts. Assists with training of student staff on front-line support and cover staffing for any of the two front desk and other engagement entry point areas of the career center. Knowledgeable of the career center to attend to visitor needs and provide resolution for complex frontline issues within the unit.
Manages the career center’s facility reservation system, maintenance requests, and inventory functions. Communicate with internal units (e.g. Building Services, Maintenance, Division IT), to ensure requests and functions are satisfactory to support optimal usage. Maintains operating and emergency procedures for the center.
Assist with meetings and events for the Career Center. Aids in planning logistics, attendee follow-up communications, scheduling, and day-of arrangements. May collaborate with others in the department for special events and signature programs.
Assists with administrative functions related to the operations of the career center. Provides coordination of services, supplies, mail, security, and functional training. Compiles data, conducts research, performs independent analysis, and formulates recommendations on administrative matters. Prepares reports, presentations, manuals, and materials for administrative projects. Works in university and departmental databases to coordinate and process administrative functions and records.
Performs other administrative duties as assigned by the supervisor and higher authorities in the department and division. Participates in meetings, committees and represents the center and supervisor as needed. Lives out the career center’s values in all aspects of their job functions.
Career Connections Center Values:
- We advocate for all aspects of diversity
- We actively foster community
- We empower professional growth and personal care
- We are driven to make a purposeful impact
- We carry a spirit of creativity and innovation
- We play!
$19.16 per hour
High school diploma or equivalent and one year of appropriate experience.
- One (1) year of experience (minimum) in administrative functions.
- Experience working inclusively with diverse populations
KNOWLEDGE: Demonstrated competence in office administration, computer and technological skills, teamwork, service excellence, effective communication (written and verbal), and detail orientated.
- Skilled in computer applications
- Interpersonal skills
- Good listening skills, helping skills, and relationship management
ABILITIES: Ability to work independently and contribute to a team
PHYSICAL QUALIFICATIONS: None noted
OTHER QUALIFICATIONS: None noted
Must have skills in communicating with the general public and with using the internet.
In order to be considered, you must upload your cover letter and resume.
This position is eligible for veteran’s preference. If you are claiming veteran’s preference, please upload a copy of your DD 214 Member Copy 4 with your application for consideration. See our Veteran's Preference Page for more specific information.
Application must be submitted by 11:55 p.m. (ET) of the posting end date.
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