Closing Date: April 10, 2023 @ 4:00 P.M.(MST)

Salary Range: $15.45-$18.24/hourly

**APPLICANT MUST HAVE A VALID, UNRESTRICTED INSURABLE DRIVERS LICENSE**

**RESUMES AND REFERENCES ARE REQUIRED**

ESSENTIAL DUTIES, FUNCTIONS AND RESPONSIBILITIES

• Answers incoming phone calls, takes messages, transfers calls in a professional manner.
• Maintains adequate clerical supplies and medical supplies at all workstations, consult rooms and the reception area.
• Performs or actively facilitates faxing, scanning, emailing of appropriate documents and records to other departments, facilities or medical providers.
• Processes departmental mail and routes correspondence to the appropriate individual(s). Prepares correspondence of routine nature based on brief verbal instructions or guidance from supervisor.
• Organizes, monitors, and displays daily schedule(s) based on supervisor’s instructions.
• Capable of functioning as records management resource for department if assigned.
• Prepares and processes all department purchase requests within the timeframe requested by the supervisor.
• Prepares and processes all Wellness department travel and training requests.
• Assists in maintaining an accurate expenditure for departmental budgets.
• Assists with orientation of new Wellness Center staff.
• Coordinates with other division and facility Administrative Assistants/Executive Assistants to ensure department and division functions are being performed.
• Completes administrative duties as assigned by Wellness & Fitness department director, supervisors and coordinator.
• Processes department purchases, travel and training documents, tracks budget, orders supplies and manages files.
• Provides support duties that facilitate the work of the Wellness & Fitness Department staff that provide patient care.
• Consults with potential members by providing brief tours, explanation of services and pricing with excellent customer service.
• Conducts and completes new member orientations, registrations and enrollment into membership management computer system.
• Collects cash and/or credit card/bank information from members in order to process monthly membership fees.
• Ensures new members complete all necessary health history evaluation forms.
• Consults with Wellness Center Department staff to review member health history and schedules necessary medical appointments for member.
• Manages membership reports and ensures all member profiles are accurate and up to date.
• Serves as department expert for membership computer system and builds membership packages, employee profiles and trains all staff on the system.
• Coordinates membership drives and establishes an effective membership flow.
• Generates financial, member and time reports using the membership system.
• Consistently seeks ways to improve the member experience and flow.
• Orientates and registers new members into system, generates reports, ensures memberships are entered properly, purges old files, resolves errors and trouble shoots system.
• Ensures compliance with HIPAA standards and supports compliance with established CMS Standards.
• Assists MSAs with Front Desk duties, including patient scheduling in RPMS (Moonwalk) when needed.
• Adheres to Universal Precautions, Infection Control protocols and established Hand Hygiene Standards.
• Ensures the safe and accurate processing of all documents.
• Reports safety issues or concerns to Security, Safety Officer and Director of Wellness & Fitness.
• Individual responsible and accountable for ensuring completion of or attendance at required annual mandatory trainings.
• Attends meetings in the evenings and on weekends as needed or requested.
• Monitors and maintains cleaning supplies and ensures all infection control measures are carried out.
• Completes monthly Quality Monitoring report and submits to supervisor by the due date.
• Performs other duties as assigned.

MANDATORY MINIMUM QUALIFICATIONS

Experience:

Three (3) years of direct work experience

Education:

Associate’s Degree in a Healthcare or Business-related field

Please email degree or transcripts to Loren.Begay@fdihb.org

NAVAJO/INDIAN PREFERENCE

FDIHB and its facilities are located within the Navajo Nation and, in accordance with Navajo Nation law, has implemented a Navajo/Indian Preference in Employment Policy. Pursuant to this Policy, applicants who meet the minimum qualifications for this position and who are enrolled members of the Navajo Nation will be given primary preference in hiring and employment for this position and members of other federally recognized Indian tribes will be given secondary preference. Other candidates will be considered only after all candidates entitled to primary or secondary preference have been fully considered.

Experience

• 3 year(s): Three (3) years of direct work experience

Education

• Associate Degree or better in Health and Human Performance or related field