Job description
The primary purpose of this position is to serve as the operational leadership for MAHEC’s Department of Pharmacotherapy and Department of Research. This leadership role has allocated time to two different departments and will report directly to two different leaders for key role accountabilities. This includes people leadership, budget and financial accountability, contracts, resource coordination, and coordination of program administrative support. This role services as a liaison with other departments and stakeholders internally and externally in the county, region and state.
SPECIFIC RESPONSIBILITIES:
- Responsible for achieving optimal operations; including budget and financial accountability, workforce and resource coordination while maintaining strong mission focus.
- Responsible for overall management of talent in the department; partners with the Chair to ensure optimal recruitment, retention and continuous performance management of faculty, staff and learners.
- In partnership with the Chair, fosters the culture so as to focus on: equity, accountability, engagement, patient/learner experience, collaboration and quality of the clinical, educational, and research programs in accordance with the mission of MAHEC.
- Accountable for implementation of departmental strategies for growth and business development.
- Responsible for operational metrics and measures; responsible for data dashboards and departmental measures to ensure success; analyzes key trends in operations.
- Responsible for maintaining productivity expectations and incentives for clinical providers.
- Partners closely with the outpatient clinical coordinator and Clinic Management teams for successful clinical operations and optimal patient/learner experience.
- Partners closely with the Medical Director and Quality Improvement Team to drive success of ACO measures.
The Administrative Director collaborates with Executive Leaders, other Administrative Directors and stakeholders for organizational and interdepartmental alignment and collaboration,
and success of the entire organization.
KEY COMPETENCIES:
- Vision and Strategic Thinking - Builds a shared inspirational vision. Formulates effective strategies to achieve that vision. Influences others to translate that vision into action.
- Service Motivation- Promotes an organizational culture that encourages providing the highest quality of service.
- Organizational Awareness - Displays clear understanding of intra‐organizational dynamics. Establishes productive relationships with colleagues, senior leadership, government officials, community physicians and leaders, private contractors, foundations and other funders.
- Curiosity and Innovation - Nurtures curiosity, continuous improvement and innovation. Generates and applies innovative solutions.
- Sound Judgment - Considers global rather than local perspective; focuses on organization benefit for decision making purposes.
- Integrity and Accountability - Instills trust through own actions and follows through on commitments. Exemplifies conduct congruent with MAHEC values.
- Resilience and Adaptability - Deals effectively with pressure while maintaining focus and remaining optimistic under adversity. Is open to change, adapting rapidly in response to changing conditions and unexpected difficulties.
- Leadership Presence - Displays poise, confidence and authenticity. Commands respect from colleagues. Confronts difficult issues despite personal discomfort or risk while maintaining a professional and respectful attitude.
- Agility - Deals comfortably with ambiguity and complexity.
- Diversity, Inclusion + Equity - Seeks out cross-cultural experiences that encourage awareness; seeks feedback from diverse stakeholders. Ensures equity mindset to carry out mission in culturally relevant ways.
SPECIFIED SKILLS
- COMPUTER - Proficient with MS Office software (MS Word, Outlook, Excel, and Power Point).
- FOREIGN LANGUAGE - Spanish speaking skills preferred.
SUPERVISORY RESPONSIBILITIES:
- May oversee administrative support personnel in both departments.
EDUCATION AND EXPERIENCE
- MINIMUM QUALIFICATIONS:
- Bachelor’s degree in healthcare administration, business, or other related field with a minimum of five (5) years of progressive management experience in a healthcare environment, including budgeting and supervisory experience required.
- Bachelor’s degree in healthcare administration, business, or other related field with a minimum of five (5) years of progressive management experience in a healthcare environment, including budgeting and supervisory experience required.
- PREFERRED QUALIFICATIONS:
- Master’s in healthcare administration preferred.
- Experience in Pharmacotherapy clinic administration, to include billing and collections highly preferred.
- Experience with 340B Pharmacy
- Experience managing budgets, financial management, and/or budget initiatives.
- Experience with graduate medical education (GME).
- Demonstrated experience using a systems approach for quality improvement initiatives preferred.
Throughout the COVID-19 pandemic, MAHEC has worked tirelessly to promote evidence-based practices across our entire organization. With this in mind, all MAHEC employees and learners will be required to receive the COVID-19 vaccine or have an approved exemption.
MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. Black, Indigenous, People of Color and Spanish/English bilingual persons are strongly encouraged to apply. With this in mind, studies show that women, gender diverse, and BIPOC candidates are less likely to apply unless they meet all of the qualifications listed in the job description. If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to
AskTalent@mahec.net
for support in your job search process. You could be the talent we are seeking for this or other opportunities. MAHEC is a certified Living Wage employer through Just Economics of Western North Carolina. We offer excellent benefits and are committed to creating a diverse, inclusive, and equitable workplace.
SALARY:
Base of salary payband for this position is $95,400 annually, and offers are based on experience, educational requirements and internal team equity.
Base of salary payband for this position is $95,400 annually, and offers are based on experience, educational requirements and internal team equity.
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