This position is responsible for maintaining the daily operational functions of the President's Office, which requires excellent verbal and written communications with a wide variety of internal and external constituencies, excellent organizational and time management skills, and familiarity with various types of technology. The individual will exercise sound judgment and adapt readily to changing situations. This position requires the ability to work independently and exercise discretion when handling routine and highly-sensitive and confidential situations. This position reports directly to the Executive Assistant to the President of the College and works closely with the Executive Assistant to the President to ensure that all matters associated with the Office of the President are coordinated. This position also works in concert with other administrative assistants in the Executive Office to maintain the daily operational functions of the Office of the President.

• Trains junior level staffing the Office of the President.
• Answers calls and responds sensitively to questions; redirecting as appropriate, taking messages and following up.
• Arranges and confirms appointments, reserves rooms and orders refreshments.
• Opens, stamps and prioritizes incoming mail for the President's Office; processes outgoing correspondence.
• Prepares correspondence and reports as directed.
• Attends biweekly Senior Leadership Team meetings, takes minutes, transcribes, distributes and posts minutes. Prepares agendas for the meetings.
• Attends Governance meetings, takes minutes, transcribes, distributes and posts minutes.
• Assists with Commencement preparation and other special events as directed.
• Oversees inventory and supplies for the Office of the President.
• Maintains files for the Office of the President.
• Schedules appointments for executives upon request.
• Oversees equipment within the Executive Suite.
• Serves as coordinator for the College catalog.
• Serves as backup to the Executive Assistant to the President for College Board meetings.
• Shares the responsibility of taking minutes for ACE Learner Success Lab
• Performs other duties as assigned.

OVERALL PURPOSE AND RESPONSIBILITY:

The primary and most important overall responsibility of all employees is to provide service in a pleasant, helpful, and effective manner to our students and other members of the College community.

Education Required:

Associate degree required.

Experience Required:

A minimum of five years of progressively responsible experience as an administrative assistant at the senior administrative level in an academic or corporate environment. Higher education environment preferred.

Skills/Abilities /Knowledge /Other Requirements:

• Demonstrates strong interpersonal skills.
• Ability to respect and maintain strict confidentiality in all matters related to the Office of the President and the Executive Suite.
• Ability to prioritize tasks and manage time effectively.
• Strong oral and written communication skills.
• Proficiency with Microsoft Office Suite (Word, Excel, PPT, etc.), Google applications, email and office networking.
• Ability to create and host virtual meetings.
• Ability to take dictation and minutes.
• Must exhibit strong customer service skills.
• Must abide by all policies and procedures of the college including ethical and professional standards.

INSTITUTIONAL EFFECTIVENESS:

Collaborates with department members and/or the Compliance, Assessment and Research team to support planning, assessment, data collection and reporting for continuous improvement of the college.

EMPLOYEE GROUP: Special Projects