Job description
Position Title: Administrative Assistant
Reports to: Office Manager & Operations Administration
Location: VIP Support Center Auburn, Maine
Primary Purpose
Assist Office Manager with operations administrative activities and manage the office as a member of the Support Center Team.
Responsibility 1 - Administrative assistance for Store Operations:
- Abandoned Vehicles processing
- Managing the Support Center Mailroom and daily sorting and distributing mail to/from stores
- Assist with the sorting & mailing of Maine State Inspection sticker stubs
- Order business cards for all VIP employees, as necessary
- Outside purchase payments via company credit card
- Assist with scheduling of store personnel for LMS training sessions
- Track reporting of monthly store team meetings by all managers
- Get employees scheduled for ASE testing & contact employees with test reminders
- Create customer letters as necessary for CSP issues that require refund of Smart Reward cards
- Monitor customer service voicemail to make sure we respond to all calls in a timely manner
- Additional projects as needed
Responsibility 2 - Support Center Assistant
- Manage and order office supplies to maintain an adequate supply, including management of Staples account and ordering supplies from alternate sources when not available through Staples
- Oversee mailroom, maintain copiers and other mail room equipment and supplies
- Process advertising invoices
- Track and monitor O'Reilly Parts Payoff rebates and benefits
- Additional projects as needed
Skills & Abilities Required
- Requires a friendly personality, ability to stay positive during hectic times
- People-person, able to relate to and communicate with people of all types
- Process-focused, making sure steady progress is made on initiatives
- Strong Organization Required
- Must be very good at Time Management and multi-tasking
Qualifications & Requirements
- Minimum 2 years admin support role, or demonstrated skills to be successful in role.
- Fluent in use of Word & Excel
Administrative Assistant
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