Job description
Join National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 60+ labs throughout the country. We are seeking to fill an opportunity at NDX National Dentex (Corporate Office) in Jupiter, FL for a Full-Time Accounts Receivable Specialist.
The regular hours for this position are from 9:00 am to 6:00 pm, Monday through Friday, and subject to change from time to time.
This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!
ESSENTIAL FUNCTIONS:
- Accurately setup new customers and update existing accounts.
- Good customer service skills to communicate with customers internal and external via phone, email and mail
- Knowledge of basic accounting and beginning to intermediate Microsoft Office excel
- Prepare and send out statements and invoices monthly
- Process customer credit card payments over the phone and by email
- Investigate and resolve customer inquiries
- Assist during heavy cash days posting of lockbox payments
- Assist in collections of accounts
- Other duties as assigned
ENVIRONMENTAL CONDITIONS/EQUIPMENT USED:
- General office conditions
- Uses a computer, printer, photocopier, scanner, 10 key, and telephone
EDUCATION, EXPREIENCE AND QUALIFICATIONS:
- High school degree or GED equivalent
- Minimum one to three years’ experience in customer service, and adding new accounts
- Experience in a multi-establishment organization preferred
- Demonstrate analytical and problem solving skills and strong attention to detail
- Excellent communication and interpersonal skills, both verbal and written
- Must be well organized and customer-service oriented
- Must Possess good time management skills with the ability to multitask and prioritize tasks in a deadline-driven environment
- Receives general supervision
Education
Required
- High School or Equivalent or better
Behaviors
Required- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
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