Job Description

*This is not a sales role*

The Data Client Solutions Specialist is responsible for timely and accurate completion of Data Delivery Orders. They can independently manage the execution of intermediate to complex promotion programs and have the ability to translate strategic requirements into tactical deliverables. Serve as a key contact for sales, clients, service bureaus, and other internal constituents.

Accuracy

• Track record for making good decisions based on analysis, wisdom, experience, and judgment
• Uses a systematic process to coordinate order management responsibilities
• Meet and maintain departmental quality metrics and execute all projects using prescribed verification methods

Productivity

• Executes intermediate to complex promotion programs, including the monitoring of program timelines
• Proactively plans and coordinates regular meetings with team members to review forecasts, orders, client specific operational documentation, custom programming requests and jobs in progress
• Understand product application, best practices, and guidelines in relation to client strategy
• Manages relative campaign artifacts according to prescribed methods

Knowledge and Skill Development

• Attain proficiency thresholds within required interval
• Continuous Learning
• Maintain working knowledge of industry, systems, process, and products
• Attend in training sessions as scheduled to supplement required strategic / technical knowledge

Organizational and Interpersonal Positioning (Focus on the Bottom Line, Acting with honor and Character, Relating Skills)

• Builds rapport, puts others at ease, patient, listens well
• Commands attention and can change tactics midstream when communication is not working
• Acts with customer in mind.
• Represents own interests yet is fair to others
• Provides clear project objectives, expectations, and feedback for client, sales and operations resources.
• Acts in line with core values / beliefs of the business
• Keeps confidences, admits mistakes, doesn't misrepresent the facts for personal gain
• Takes Responsibility / Ownership
• Applies and maintains privacy and data security standards appropriately
• Maintains a customer first mindset in promoting effective working relationships both internally and externally

Additional Information

When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:

• Culture: https://www.epsilon.com/us/about-us/our-culture-epsilon
• DE&I: https://www.epsilon.com/us/about-us/diversity-equity-inclusion
• CSR: https://www.epsilon.com/us/about-us/corporate-social-responsibility
• Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog

Great People Deserve Great Benefits

We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.

Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

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