Department: UESS - Accessible Education Center
Classification: Administrative Program Assist
Appointment Type and Duration: Regular, Ongoing
Salary: $17.43 - $26.00 per hour
FTE: 1.0

Review of Applications Begins

September 6, 2022 (updated); position open until filled

Special Instructions to Applicants

Department Summary

The Division of Undergraduate Education and Student Success (UESS) promotes academic excellence, universal access, engagement, and achievement for the student scholar. UESS programs focus on the educational trajectory of the student by providing opportunities and services essential for progress toward scholastic objectives and intellectual development. UESS departments and programs serve the entire population of UO undergraduate students and partner closely with other campus units to support student success and engagement.

The Accessible Education Center (AEC) facilitates and supports access and inclusion for students with disabilities. The AEC coordinates services, determines student accommodations, provides advocacy and collaborates with students, faculty, staff, and the community to create and sustain accessible physical, curricular, and informational environments.

Position Summary

The Accommodation Programs Assistant assists the Accommodation Programs Manager in the overall implementation of AEC accommodations program and serves an important role in developing operational goals and assisting with program direction. This position facilitates the accommodated testing and notetaking processes provided by the University as reasonable accommodations under the law. This includes reviewing and processing student requests, creating schedules, ensuring exam security, tracking large amounts of information, entering information into a database, and scheduling notetakers, space, proctors, and other assistants.

This position is supervised by the Accommodation Programs Manager and requires high levels of sensitivity and cultural awareness, the ability to work effectively under pressure, and to work independently. Regular interactions occur with students, faculty, staff, and university partners. The Accommodation Program Assistant must be able to maintain confidentiality, demonstrate sound professional judgment, stay calm under pressure, respond to urgent situations, exercise creative problem solving, and work well as part of the Accessible Education Center team.

Minimum Requirements

• Three years of office experience which included two years at full performance level and experience generating documents; and
• Lead work responsibility or coordination of office procedures.

Professional Competencies

• Outstanding attention to detail and ability to track and organize large amounts of information.
• Ability to perform duties and interact with others in a way that advances and supports the mission of the department and University.
• Solid analytical and exceptional organizational skills.
• Strong ability to effectively relate to both students and faculty/staff; set boundaries when necessary consistent with rules/procedures.
• Ability to work well under pressure and meet deadlines.
• Ability to work independently, take initiative, and prioritize work.
• Ability to work effectively as part of a diverse team and create effective relationships for problem-solving and positive interactions.
• Ability to communicate and work effectively with students from diverse backgrounds, including international students, students with disabilities, students of color, and other underrepresented groups in university settings.
• Interpersonal sensitivity and ability to respond professionally to students in crisis.

Preferred Qualifications

• Bachelor’s Degree or equivalent combination of skills, experience, and education.
• Experience in a testing center, disability services office, or related setting.
• Experience providing direct service or accommodations to people with disabilities.
• Experience developing operational and program goals.
• Familiarity with AIM (Accessible Information Management).

FLSA Exempt: No

All offers of employment are contingent upon successful completion of a background inquiry.

This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.

University of Oregon students and employees are required to be fully vaccinated against COVID-19. For additional information see: https://coronavirus.uoregon.edu/vaccine.

The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits.

The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at uocareers@uoregon.edu or 541-346-5112.

UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.

In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at https://clery.uoregon.edu/annual-campus-security-and-fire-safety-report.