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Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious.

Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future.

Innovation through diversity of thought. At Pratt & Whitney, we believe diversity of thought enables creativity, innovation, and a foundation for inclusion. By fostering an inclusive culture, we accept a shared accountability and responsibility to recognize, sponsor, coach, hire and promote talent equally. We welcome our employees to be their whole - best - selves at work because trust, respect and integrity, are a part of our DNA.

At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?

The Production, MRO, and Field Support Manager is a high visibility role which is responsible for resolving systems level issues that come up at our Production & MRO facilities as well as at airline operators. The position reports the Chief Systems Engineer of the 30K program, and interfaces with the SIPT, MIPT, and IPMT. This is an external customer facing role that is expected to discuss technical topics with airlines in conjunction with Customer Technical Support and Customer Support.

As the PM&FS manager the responsibilities include identifying issues in performance trends and driving resolution to them quickly. This role works closely with the Program Chief Engineer and Chief Systems Engineer to resolve service disruptions in the fleet and resolve AOG situations.

Key Responsibilities:

• Management position leading the Production, MRO, & Field Support Systems Analysis team – manages and develops people
• Accountable and responsible for work product from group
• Interfaces with airlines customers to resolve field issues
• Responsible for performance trends at Production, MRO, and in the field
• Commits to work scope, program deliverables, budget, and schedule
• Own Systems Analysis Production & Field Support tasks and risk mitigation plans
• Monitor, facilitate and communicate resolution of Production & Fleet issues
• Provide system level event analysis for in service issues
• Create analytics for program specific issues, coordinate with DPHM/EHM team
• Manage/resolve vibration, performance, and operability issues
• Manage/Track MRO readiness - responsibility of managing outsourcing SOWs and budget
• Mentors P&FS and Systems engineers

Basic Qualifications:

• University Degree or equivalent experience and minimum 10 years’ prior relevant experience, or an Advanced Degree in a related field and minimum 7 years’ experience
• Expert or mastery level knowledge of work area, typically obtained through advanced education combined with experience
• May have deep knowledge of project management. Advanced knowledge of related disciplines within work area and ability to identify links and potential impact on projects, programs, or systems

Preferred Qualifications:

• Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 10 years of prior relevant experience unless prohibited by local laws/regulations.
• Degree in Mechanical Engineering, Aerospace Engineering, or Systems Engineering
• Gas turbines with broad experience in the sub-disciplines of performance, operability, engine vibration, and Software
• Systems integration, aero thermal or mechanical design disciplines
• Proven track record in delivering results within a cross-functional team environment

What is my role type?

In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment. This role is:

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. This means that responsibilities of the job need to be performed onsite on a regular basis.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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