23-53 Assistant Director of Financial Aid (SUA 2) - Financial Aid Department
Job description
Join a vibrant campus community whose excellence is reflected in its diversity and student success. West Chester University of Pennsylvania’s Department of Financial Aid invites applicants for the position of Assistant Director of Financial Aid.
West Chester University, a member of the Pennsylvania State System of Higher Education, is a public, comprehensive institution committed to offering high-quality undergraduate education, selected post-baccalaureate and graduate programs, and a variety of educational and cultural resources for its students, alumni, and citizens of southeastern Pennsylvania. The University offers more than 100 graduate and undergraduate programs in the sciences and mathematics, business and public management, arts and humanities, health sciences, education and social work, music, and interdisciplinary studies. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.
WCU proudly offers a positive and purposeful work environment; comprehensive employee benefits including health, vision, and dental insurance along with many wellness programs; a commitment to work-life balance including generous paid vacation, paid sick time, military leave and paid time off for most major holidays; and a University mission to support employee personal and professional growth including a tuition waiver for self and family members, training and development, and advancement opportunities.
Working under direction from the Deputy Director of Financial Aid, the Assistant Director supports special populations and enrollment management efforts by serving as the single point of contact for all consortium agreements, study abroad, and international students, operating as a single point of contact for Veterans within the Financial Aid office while providing targeted support to the Veterans Center, and supporting retention of all students by operating as the liaison to the Bursar’s office.
The Assistant Director must be knowledgeable of and work within all the laws, rules, regulations, and guidelines for each of the financial aid programs as set forth by the University, the Commonwealth of Pennsylvania, the federal government, and all other private and public funding sources. The ideal candidate employee values teamwork and collaboration, is committed to continuous improvement, is dependable, takes initiative, solves problems effectively, communicates clearly, and supports organizational change.
RESPONSIBILITIES INCLUDE:
Serve as the single point of contact for all consortium agreements and financial aid eligible study abroad students by coordinating with the Center for International Programs, Registrar’s office, Bursar’s office, and other institutions of higher education as needed- Support international, DACA, and undocumented students by providing counseling and long-term budgeting plans
- Serve as Financial Aid Office’s single point of contact for veterans and members of the national guard
- Support Veteran’s Center as the back-up reviewer of student’s grades to ensure they are making satisfactory progress and report when a student is terminated due to unsatisfactory progress or misconduct
- Act as primary contact for the Bursar’s office by managing and overseeing review of unpaid reports and resolving disbursement issues
- Interpret and implement federal, state, private, and institutional program regulations and guidelines
- Assist with review of appeals and verification files within Campus Logic
- Support the reconciliation of student records; by reviewing files for accuracy, packaging, and adjustments
- Exercise Professional Judgment in reviewing, processing, and approving or denying requests for exceptions to federal and institutional eligibility rules and regulations
- Provide counseling on the financial aid process to both prospective and current students and parents via email, in-person meetings, phone communications, and both on- and off-campus events
- Other duties assigned
- Bachelor’s degree is required
- A minimum of two years of working in financial aid or related higher education experience
- Experience working with transfer students and/or processing consortiums
- Experience working with the administration of veteran's benefits
- Customer Service/Financial Aid Counseling experience
- Experience working with diverse populations
- Knowledge of different financial aid systems including PeopleSoft, COD, NSLDS, and Campus Logic
- Knowledge of financial aid verification including federal, state, institutional guidelines/regulations
Ask about the opportunity to work from home and alternate work schedules.
Candidates should apply online at https://www.schooljobs.com/careers/wcupa. Application allows for cover letter and resume (both required for consideration). Review of applications will begin immediately and continue until the position is filled.
Applicants must successfully complete the interview process to be considered as a finalist.
Developing and sustaining a diverse faculty and staff advances WCU’s educational mission and strategic Plan for Excellence. West Chester University is an Affirmative Action/Equal Opportunity Employer. Women, minorities, veterans, and persons with disabilities are encouraged to apply.
All offers of employment are subject to and contingent upon satisfactory completion of all pre-employment background checks.
HEALTH CARE COVERAGE through the Pennsylvania Employees Benefit Trust Fund (PEBTF)
MEDICAL COVERAGE – effective with date of hire or upon enrollment
SCUPA employees may choose between the Preferred Provider Organization (PPO) plan, a Health Maintenance Organization (HMO) plan available in their service area, or the Consumer Driven Health Plan (CDHP). Newly hired employees pay 5.0% of coverage cost until they begin optional participation in the Get Healthy wellness plan, which will reduce contributions to 2.0% with non-participants paying 5.0% of coverage cost. Employees hired on August 1, 2003 and after pay an additional buy plan cost for PPO plan. New hires that elect to cover dependents pay full cost for covering dependents the first six months of employment.
- PPO – Plan from Highmark Blue Shield includes office visits for in-network at $15 copayment for the primary care physician, $25 copayment for specialists, and services at 100% with no annual deductible or coinsurance; deductible and coinsurance applied to out-of-network providers.
- HMO – Most covered services paid in full if care is coordinated by primary care physician; care not coordinated by primary care physician is not covered. Copayments are $15 for the primary care physician and $25 for specialists.
- CDHP – Most covered services paid in full if care is provided in-network after meeting a $1,500 (single)/$3,000 family deductible. The PEBTF contributes $1,000 (single)/$2,000 (family) per year into a Health Reimbursement Account (HRA) – therefore, the out-of-pocket maximum in –network is $500 for single or $1,000 for family annually.
SUPPLEMENTAL BENEFITS PROGRAM – has a 6 month waiting period
- Prescription drug coverage
- Vision coverage
- Dental coverage
- Hearing Aid coverage
FLEXIBLE SPENDING ACCOUNTS
Pay for select medical and child care expenses on a pre-tax basis through payroll deductions. The Medical Reimbursement Account includes a debit card for immediate access.
GROUP LIFE INSURANCE
Term life policy provided by the Pennsylvania State System of Higher Education for permanent AFSCME employees is based on one-time salary up to a maximum of $50,000
VOLUNTARY LONG-TERM DISABILITY INSURANCE
Income protection equal to 60% of gross annual base salary to a maximum of $5,000 monthly benefit with an option for a 90-day or 180-day benefit elimination period.
VOLUNTARY GROUP LIFE & PERSONAL ACCIDENT INSURANCE
Optional Life and Accidental Death & Dismemberment (AD&D) insurance for eligible AFSCME employees and their family, with premium contributions made through payroll deduction. Maximum employee coverage is five times annual salary up to $500,000.
RETIREMENT PLAN OPTIONS (Choose one):
Defined Benefit Plan* - State Employees' Retirement System (SERS)
Retirement income is based on a fixed formula that considers your years of service, age, and final average salary. The retirement benefit amount for vested participants is guaranteed and not affected by the investment earnings of the plan. Participants are 100% vested after 10 years of service (5 years if enrolled prior to January 1st, 2011). Visit the SERS website http://www.sers.pa.gov for more information.
OR
Defined Contribution Plan - Alternative Retirement Plan (ARP)
Retirement income from the ARP plan is determined by your account balance at the time of retirement, which is comprised of your employee contributions (5% of salary), the State System contributions (9.29% of salary) and any investment earnings based on the performance of the investments you choose. Participants are 100% vested from date of enrollment. Employees may enroll in any of the three available vendors, Fidelity, TIAA-CREF or VALIC.
- The Public School Employees' Retirement System (PSERS) is a defined benefit plan for Pennsylvania's public school employees. If you are a current member of PSERS, the State System is able to continue your enrollment in PSERS or you may elect SERS and opt for multiple service which combines service in both SERS and PSERS to receive a single retirement benefit, or you may enroll in the ARP plan.
SUPPLEMENTAL RETIREMENT PLAN OPTIONS
Pennsylvania State System of Higher Education AFSCME employees have the option to contribute additional pre-tax funds for retirement. You can choose either or both a 403(b) plan (Tax Sheltered Annuity) and/or the 457 plan (Deferred Compensation). Roth 457 after-tax pay option is also available.
STATE EMPLOYEE ASSISTANCE PROGRAM
The State Employee Assistance Program (SEAP) is a confidential program which provides a wide range of no-cost services to address a broad range of problems. This program is administered by the Commonwealth's Office of Administration who has contracted with United Behavioral Health (UBH) to provide SEAP services. Employees and family members are entitled to up to three (3) counseling sessions at no charge. SEAP's phone number is 1-800-692-7459.
TUITION WAIVER
- The employee is entitled to total waiver at any PASSHE university of undergraduate credits not to exceed 128 undergraduate credits or 60 graduate credits.
- The employee's spouse/domestic partner and/or dependents (to age 25) are entitled to total waiver at the university where the employee is employed or 50% waiver at other PASSHE universities up to the first undergraduate degree.
ANNUAL LEAVE
Paid leave is earned based on a percentage of regular hours paid bi-weekly and the SCUPA employee's years of service. Newly hired employees are entitled to 10.4 days in the first year of service.
SICK LEAVE
Paid leave is earned at 6% of regular hours paid bi-weekly which equates to 15.6 days annually.
PERSONAL LEAVE
- 12-month employees earn 5 days per year.
- 9-month employees earn 4 days per year.
This summary highlights the Employee Health Program, Supplemental Benefits Program, and leave entitlements for Pennsylvania State System employees covered by the State College and University Professional Association (SCUPA) collective bargaining agreement. The benefits described are available to most employees; however, certain eligibility requirements must be met.
This summary is provided for general purposes only. Legal Plan Documents and the SCUPA collective bargaining agreement will govern any discrepancies that may arise. For additional information concerning health and supplemental benefits, contact the Pennsylvania Employees' Benefit Trust Fund (PEBTF) at (717) 561-4750 or toll-free at (800)522-7279, or at www.pebtf.org. Benefits, benefit levels, and eligibility rules are subject to change.
www.colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, www.colinoncars.com is the ideal place to find your next job.