Job description

$19/hr Night Auditor - Estes Park

The hours for this position are 11:00 PM- 7:00 AM.

The Stanley Hotel located in beautiful Estes Park, CO is looking for a Night Auditor. As a Night Auditor, you’ll be responsible for providing the highest level of service possible in an efficient, courteous and professional manner.

Known for its old world charm, The Stanley Hotel boasts spectacular views in every direction and is less than six miles from Rocky Mountain National Park. Listed on the National Register of Historic Places and member of Historic Hotels of America, the 223-room Stanley Hotel continues its rich tradition of offering the finest service and amenities in beautiful Estes Park, CO.

Responsibilities:

Key responsibilities of a Night Auditor include:

• Checking guests in and out of the hotel in an efficient, courteous and professional manner
• Ensuring that special requests are noted and fulfilled
• Preparing the financial reports for all revenue centers from the previous day
• Promoting and selling special hotel programs, special rate packages and upgrades when appropriate
• Interacting with crew members in a professional manner, assisting other departments with necessary information
• Answering the telephone in a professional manner and assisting guests with any questions, directions, etc.
• Managing and resolving all guest complaints and compliments in a professional and courteous manner
• Listening and responding to guest inquiries using a positive, clear speaking voice
• Maintaining an up to date working knowledge of all property amenities as well as any special events

Job Requirements:

The ideal Night Auditor candidate will have at least one year of hotel experience, exceptional communication skills, strong computer skills, and are able to work with minimal supervision. We are looking for positive, upbeat individuals who can deliver total guest satisfaction.

The minimum qualifications for this position are:

• High school degree or equivalent
• Strong computer skills
• Pleasant telephone demeanor
• Ability to handle stressful situations in a calm, professional manner
• Ability to work with minimal supervision
• Ability to stand, walk and move around during the entire shift
• Must have the ability to communicate clearly and directly with guests using a positive, clear speaking voice
• Must have the ability to work a varied schedule that may include holidays and weekends

Job Type: Full-time

Pay: $19.00 per hour

Job Type: Full-time

Pay: $19.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 5x8
• 8 hour shift
• Holidays
• Overnight shift
• Weekend availability

Application Question(s):

• Will you be able to reliably commute to Estes Park, CO 80517 for this job?

Work Location: One location

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