SUMMARY: The CSA (Customer Service Associate) works at an assigned store location. The CSA assists in the operation of the facility in a safe, customer-focused, and profitable manner. He/ She

Organize, confirm and process guest check-ins/ check-outs and adapt for any changes Secure payment, verifying and adjusting billing as needed Provide guests with room and hotel information,

If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the. May case, deliver, and collect mail.